Project Manager IT
Resume:
Michael J. Flynn, Jr. *** Creekside Trail
*********@*****.*** Arnold, MO 63010
OBJECTIVE: I am seeking a full-time position or part time position in which I will use my excellent customer service skills to provide great customer outcomes.
HIGHLIGHTS OF QUALIFICATIONS:
•Maintain positive customer relations
•Skilled in trouble-shooting, multi-tasking, and meeting deadlines
•Experience in presenting to groups and one on one
•Contributing team-player, also able to work independently
•Skilled with MS Excel, MS Power Point, MS Word
EDUCATION
Associate of Technology Degree in Software Development
St. Louis Community College, St. Louis MO 63122 (12/2022)
Associate of Technology Degree in Computer Networking Technology
Ranken Technical College, St. Louis, MO 63113 (5/1996)
•Outstanding Student of the Year Award
•President's List for 4.0 GPA
Perfect Attendance
PROFFESIONAL EXPERIENCE:
Stock Clerk 04/2018-1/2019
Shop n Save/Schnucks
Provided quality customer service, stocked shelves with product, and straightened store shelves. I was also the backup night manager.
Senior Systems Engineer / Project Manager 05/1998 - 10/2005
SONACOM, IT Partners
St. Louis, MO 63110
Work with sales staff as a pre-sales engineer to design a network that meets the needs of the customer while keeping in mind the budget that the customer had put in place. This process would start out by doing a network survey. Then move to designs phase which may include any of the following technologies; ATM switching along with layer 2/3 routing switches, Frame Relay, ISDN, VPN, Firewalls, etc.
The second part of my job is the implementation phase of a project. Where I would install and configure the data network electronics to works together with existing equipment and infrastructure. This would include Nortel Networks or Cisco Systems switches and routers, firewalls with some load balancing along with Novell and Microsoft servers and their specific applications.
The third part of my job is Project Manager of the data jobs. These responsibilities included working within a given budget to get the specified equipment ordered and inventoried. Next to get the correct labor force organized and setup for doing the project in a timely and efficient manner. We used Microsoft Project to track the projects.
IT Manager 06/1997 - 05/1998
CENTENE CORPORATION
Clayton, MO 63105
Key responsibilities included strategic planning, project management, and supervision of helpdesk and phone switch employees. Supervised remote users. Set up new offices and maintained inventory.
Work with sales staff as a pre-sales engineer to design a network that meets the needs of the customer while keeping in mind the budget that the customer had put in place. This process would start out by doing a network survey. Then move to designs phase which may include any of the following technologies; ATM switching along with layer 2/3 routing switches, Frame Relay, ISDN, VPN, Firewalls, etc.
The second part of my job is the implementation phase of a project. Where I would install and configure the data network electronics to works together with existing equipment and infrastructure. This would include Nortel Networks or Cisco Systems switches and routers, firewalls with some load balancing along with Novell and Microsoft servers and their specific applications.
The third part of my job is Project Manager of the data jobs. These responsibilities included working within a given budget to get the specified equipment ordered and inventoried. Next to get the correct labor force organized and setup for doing the project in a timely and efficient manner. We used Microsoft Project to track the projects.
Instructor / LAN Administrator 01/1995 - 06/1997
RANKEN TECHNICAL COLLEGE
St. Louis, MO 63113
Originally hired as LAN Administrator which entailed purchasing/loading software and overseeing networking security and technical problems. Transferred to education department in June 1996, teaching various hardware and software courses.
Stock Clerk 06/1984 - 05/1995
SCHNUCKS MARKETS, INC.
Brentwood, MO 63144
Provided quality customer service, stocked shelves with product, and straightened store shelves.
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