Customer Service Specialist

MARY JOSEPH ALISON AMOYO

**** ********** ****** ***. ****, West Des Moines, Iowa 50266 · 515-***-****

admf0x@r.postjobfree.com

I am seeking a position to expand my skill set with a growth mindset and bring my talents to contribute to a team. I have extensive Microsoft Office skills and customer service experience. I am an ambitious and dedicated hard worker looking for new opportunity to learn, grow, and connect with new ideas and people, to ultimately produce the company’s most desirable results.

EXPERIENCE

OCTOBER 2017 – PRESENT

MEAT DEPARTMENT SPECIALIST, Sam’s Club

-Exceeded standards for diligently & meticulously examining product

-Assumed responsibility and leadership in situations to satisfy customers

-Worked with team of people to produce results for the customer and company

-Effective use of warehouse equipment

-Provided excellent customer service in a prompt, patient, and friendly manner

-Stocked, sorted, organized, and cleaned product and store thoroughly

-Efficient team work to stock shelves with product upon arrival

-Completed customer orders in a timely and personal manner

-Utilize meat cutting and packing equipment

-Answered phones to address customer questions and needs

-Worked with third party vendors to verify and unload deliveries

-Maintain, fill, and rotate product based on need of customers

SEPTEMBER 2016 – DECEMBER 2016

CUSTOMER SERVICE SPECIALIST, PopeyeS restaurant

-Provided excellent customer service in a prompt, patient, and friendly manner

-Prepare and fulfill customer orders

-Clean and stock restaurant

-Handle customer service situations

-Process sales, payments, and refunds

EDUCATION

SEPTEMBER 2020

LIBERAL ARTS, Des Moines area community college

Pursuing my degree to further my knowledge and create new opportunities for myself

SKILLS

Microsoft Office

Leadership

Team Building

Customer Service

Communication

Reliability

Communication

Management

Problem Solving

Active Listening

Quick Learning

Time Management

ACTIVITIES

Leadership Team Development – Accessing association driven network with other well established, accomplished individuals in various careers and industries, reading self-development books and listening to success and motivational podcasts, partaking in success and life mentorship for long term achievement.

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