XAVIERA A. PORTILLO
**** ****** ***** * ******, New Jersey 07065 r 917-***-**** r ****.********@*****.*** SUMMARY OF QUALIFICATIONS
Highly organized and detail-oriented professional with 24 years of outstanding administrative support to senior executives. Excellent written and oral communication skills, able to multi-task and prioritize, and work with high-level of integrity and confidentiality. Detailed and flawless meeting and event planning. Confident and poised interaction with individuals at all levels. Proficient computer skills in MS Outlook, Word, Excel, PowerPoint, and the Internet. Bilingual in English and Spanish. Executive Office Management Client Communication Domestic & International Travel Planning Relationship Management Meeting & Special Events Planning Executive Liaison Complex Calendar Management Confidential Correspondence EMPLOYMENT
JPMORGAN CHASE New York, New York
Senior Executive Assistant to Dr. Jacob A. Frenkel, Chairman, JPMorgan Chase International 01/2013 – 03/2021
• Daily interaction with internal/external Senior Executives and international dignitaries
• Establish trusted relationships across the extended management team, i.e., C-suite leaders, key international contacts, and media outlets facilitating communication and serving as an extension to the Chairman
• Serve as a liaison and facilitator for the Chairman’s office dealing with all his business activities
• Assist in facilitating effective decision-making and be the sounding board for new ideas and initiatives
• Evaluate and arrange speaking engagements, work with staff and external parties to ensure key objectives are met
• Prepare content, presentations and follow-up to be used by Chairman for internal and external meetings
• Manage business calendar for maximum efficiency
• Manage Executive’s e-mails and other incoming mail, responding as necessary
• Coordinate domestic and international travel arrangements and detailed itineraries ALLY BANK New York, New York
Executive Assistant/Personal Assistant to Chairman and CEO 05/2010 – 01/2013
• Consistently demonstrated high-level of integrity and professionalism when interacting with all levels of management and handling confidential information
• Daily interaction with Senior Executives internally, externally and internationally
• Manage business and personal calendar, scheduled and prioritized meetings, ensuring the calendar is managed for maximum efficiency
• Gatekeeper to the CEO’s office
• Coordinated domestic and international travel arrangements and itineraries
• Manage Executive’s e-mails and other incoming mail, responding as necessary
• Prepare and submit T&E Reports as well as reviewing and approving T&E submittals for Direct Reports
• Coordinate meetings and conferences, including catering, audio/visual, and printed materials
• Continue to provide personal support as detailed below SOUTHGATE ALTERNATIVE INVESTMENTS New York, New York Executive Assistant/Personal Assistant to Founding Partner 09/2006 – 05/2010
• Manage business and personal calendar, scheduled and prioritized meetings, ensuring the calendar is managed for maximum efficiency
• Coordinated domestic and international travel arrangements and itineraries
• Manage e-mails and other incoming mail, responding as necessary
• Prepare and submit T&E Reports related to outside Board activities
• Administrate checking account for three different Southgate entities
• Create presentations and organizational charts utilizing PowerPoint, including detailed graphs
• Type letters, memos and other correspondences
• Assist with personal matters:
o assist in personal year-end tax filing
o research and register daughters for after school activities; o maintain daughters daily schedule; including doctor appointments and follow-ups; assign nanny’s weekly schedule o communicate with spouse and nanny to ensure schedules are consistent with all personal and social events o assist with the planning of family vacations
TRC ENVIRONMENTAL CORPORATION Lyndhurst, New Jersey Office Manager 4/1995 – 9/2006
• Interacted daily with TRC senior staff (vice presidents, senior project managers) and provided support in all facets of company operations
• Human Resources Representative (i.e., recruitment, compensation, benefits, employee relations, etc.)
• Accounts Payable Representative (i.e., office account / budget transactions, invoices, etc.).
• Hired, trained and supervised administrative support staff
• Event coordinator (i.e., holiday parties, client-management luncheons, etc.).
• Negotiated / order office equipment leases and supplies
• Project coordination (i.e., employee / client travel bookings, arrange conference calls, liaison between vice presidents / project managers and clients)
SKILLS
Excellent command of Microsoft Office Suite, MS Project, Access, Bilingual (Spanish); 75 wpm EDUCATION
ASSOCIATES IN APPLIED SCIENCE, BUSINESS ADMINISTRATION 1995 Berkeley College West Paterson, New Jersey