Data Analyst

SHANTANU AGRAWAL Mobile: +91-790*******

Immediate joiner Tableau SQL Python Email: *****************@*****.*** MS Excel Gurgaon, Haryana, India

2+ years of experience in Server management, Exchange Administration, Active Directory and Backup of servers by Veeam Backup Tool.

Goal oriented, self-motivated professional, System Analysis, Process improvement, organized and disciplined with the ability of multi-tasking.

PROFESSIONAL SUMMARY

• Conceptually strong with an innovative & analytical approach to work.

• Good experience in MS-Excel, Dashboard, Pivot table and Story.

• Reliable as a fully contributing, responsible, disciplined, hardworking and accountable member of task/project teams with creative, logical and analytical approach.

• Ability to meet deadlines, result-oriented, confident, team building, ability to absorb and master concepts quickly, planning, organizing and monitoring skills.

• Good communication & Negotiation-skill, Tactic-Skill, Analytical-skill, Influencing-skill, Interpersonal-skill, Optimistic Attitude, Decision making-skill, and as well having strong commitment.

TECHNICAL SKILLS

Languages

Python 3, SQL

Office Packages

MS-Office, MS Outlook

Data Visualization Tool

Tableau, SQL Server

PROFESSIONAL EXPERIENCE

TCS, Interglobe Enterprises Pvt. Ltd. Oct ’2016-Mar ’2019 Role: System Engineer

Responsibilities:

• Exposure to Active Directory, Microsoft messaging, Backup and storage administration.

• Identify complex technical environment issues and implement permanent resolutions to mitigate problems.

• Respond to and resolve server and operating system issues assigned through the ticketing system.

• Status reporting to the Business on daily and weekly basis and driving the status calls to discuss show Stoppers, issues and providing resolutions for them across the applications.

• Extending high-end technical support and ensuring high customer satisfaction levels through prompt redress of the problems and documentation and to meet SLA within time.

• Establish/manage remote access for users through RDP connections. SUMMER INTERNSHIP

Grab Homez Feb ‘2020- April ‘2020

Project Title: Analysis of Residential/Commercial Products in Real Estate Industry of Indian Market. Project Synopsis: Grab Homes is a real estate consultancy-based company and based on customer experience and research, we educate them on different types of real estate investments, give them a market analysis, and then suggest different options for a secure location and prime. Asset awareness, government policies, comparative market rates, promoters / developers’ profiles, tenant profiles as well as their expansion plans.

TRAINING

Kellogg’s Aug ‘2019

Role: Sales and Marketing Intern

• Understanding Modern Trade and Shopper behavior.

• Actively participated in meetings for internal as well as at client.

• Analyze the effectiveness and satisfaction level of customer towards product. EDUCATION:

• Post Graduate Programme Management in IT and Marketing, 2019-2021.

• Bachelor Degree in Electrical and Electronics, 2013-2016.

Contact this candidate