Support Representative Customer

*********@*****.***

Akbar Basha A +91-978*******

No 1552, 29th cross street B.V Colony, Vyasarpadi,

Chennai, Tamil Nadu

Summary

Seeking a position to utilize my skills and abilities to build a career with an organization where teamwork is

required and hard work is appreciated and to be in a position that is suited to my knowledge and skills.

Education

Bachelor of Business Administration

Vels University • Chennai, Tamilnadu 06/2018

Master of Business Administration

M.G. R University • Chennai, Tamilnadu 06/2019

Experience

Customer Support Representative

HSN Gold Jewels Maker • Chennai, Tamilnadu 07/2019 - Present

Customer Support Representative

Greets and meets customers on arrival at the shop.

Listens attentively to a customer’s needs and gives explicit explanation to satisfy

such a customer.

Presents the customer with the needed jewelry and provides information, such as

pricing; and gives a discount if need be

Provides pricing information to the cashier alongside the weight of the items

purchased.

Helps to facilitate payments after every purchase.

Takes charge of all the inventories in the shop or kiosk by entering them into the

computer system.

Helps in the daily display of all items that are available for sale in the shop.

Ensures regular increase in sales of jewelry products.

Achieves goals set by the employer.

Introduces sales promotion to customers so as to entice them to make purchases.

Ensures that all pieces of jewelry are returned to their secured places after the

day’s business.

Internship

Company name : ABS Logistics Pvt Ltd.

Topic : "A study on Third Party Logistics ( 3pl) ”

3PLs are external suppliers that perform all or part of a company’s logistics functions, including:

· Transportation

· Warehousing

· Distribution

· Financial services

· Terms contract logistics and outsourcing are sometimes used in place of 3PL

Skills

Logistics Management Procurement

SAP Supply Chain Management

Financial Accounting Transportation and Distribution Management

Additional information

Professional Skills:

Interpersonal skills & Good communication.

Keen and eager to learn new things.

Creative & positive attitude for learning.

Ability to work quickly and accurately.

Ability to learn and adapt to new technologies quickly.

Computer skills.

Languages

English Hindi

Tamil

Contact this candidate