Barbara Gochnour
RN Case Manager
Amherst, OH 44001
Mobile: 216-***-****, Home: 440-***-****
adme95@r.postjobfree.com
PROFESSIONAL OBJECTIVES
I would like to obtain a flexible part-time position within my community to utilize my skills and experience as a certified case manager and registered nurse. I have extensive knowledge about utilization review, case management, outcome based quality improvement, and insurance company knowledge.
EXPERIENCE
Discount Drug Mart - Temporary PRN Covid Vaccine Administrator February 2021 - April 2021
Lorain County Office of Aging - Aged and Disability Resource Specialist September 2017 - April 2020
● Assessments of seniors and disabled consumers to evaluate for community based resources with referrals to appropriate agencies.
Aetna Insurance - Medicare Case Manager
June 2009 - July 2017: Early Retirement
● Assisted clients with catastrophic needs throughout the continuum of health care until the end of life.
● Advocated for client needs within the benefits structure and provided navigation through the healthcare system. Northcoast Health Care - Home Healthcare Nurse Manager, Homecare Supervisor, Case Manager June 1991 - October 1997; October 2000- August 2004
● Managed medicaid/medicare home health agency, where I had oversight of daily operations related to staffing and supervision of staff.
● Oversight for outcome based quality improvement data activities for the organization. EDUCATION
Lorain County Community College
● Associate Degree of Science in Nursing
Certified Case Manager 1999
AWARDS
Award of Excellence with Northcoast Healthcare
● For the development of pathways for care.
Aetna Keys to Success Award
● Assisted dying consumer through the end of life process. SKILLS
● Windows 10, Phone, Fax
PERSONAL CHARACTERISTICS
● Excellent customer service skills
● Critical thinking and problem solving
● Reliable
● Knowledgeable of current healthcare business practices and processes.
● Emphasis on quality with cost effective outcomes. REFERENCES AVAILABLE UPON REQUEST