Designer Technical Support

SAGAR VERMA

Contact: +91-860*******

E-Mail: *************@*****.***

OBJECTIVE

To have a growth oriented and challenging career, where I can contribute my knowledge and skills to the organization while enhancing my experience through continuous learning and teamwork. WORK EXPERIENCE

TECHNICAL SUPPORT

Teleperformance Ind Pvt Ltd

05/2020 - Current

Responsibilities :

Broad knowledge of Network security

Configuring MyCloud NAS Devices

Implementation of Designer based workflows for Approval.

Installed and configure computer hardware operating systems and applications

Monitor and maintain computer systems and networks

Troubleshoot system and network problems, diagnosing and solving hardware or software faults

Excellent troubleshooting and debugging skills

PROCESS ASSOCATE

GENPACT IND PVT LTD

07/2019 – 03/2020

Responsibilities :

Management and oversight of Incidents and communications at various levels during the incident life cycle

Worked with other teams to identify improvement opportunities and ensure end-to-end success of the Incident Management process.

Handled Business to Business Communication

ACADEMIC QUALIFICATIONS

College/School University/

BOARD

Year of

Passing

Percentage

B.E Truba College of

Science and

Technology,BHOP

AL

RGPV 2019 78.80%

12th Carmel Convent

School,BHOPAL

C.B.S.E. 2015 66.80%

10th

Carmel Convent

School, BHOPAL

C.B.S.E. 2013 83.60%

SKILLS

Operating Systems: Windows

Web designing Languages: HTML,CSS

Programming Language: C, Java, HTML, CSS, Working knowledge of Linux ACHIVEMENTS/ACTIVITIES

1st Runner Up in Mock Parliament in Truba Youth Fest 2019. Team Leader in Student Organizing Committee in College Youth Fest 2018. Represented College in “National Service Scheme” . Team Leader in Literary Committee in College Youth Fest 2018 1st Runner Up in Inter College Volleyball competition in College Youth Fest 2018 Part of Core Management Team in College Youth Fest 2017. PERSONAL DETAILS

Date of Birth : 04-06-1997

Language Known : English & Hindi

Permanent Address : RB-66 Indus Town Hoshangabad Road, BHOPAL(M.P)

DECLARATION

I hereby declare that all the information provided above is correct to the best of my knowledge and belief. Place: GURGAON SAGAR VERMA

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