ARCHANA SINGH
*** ******** **, ********, ********, R3C 3H4
Phone: 431-***-****
Email: ****************@*****.***
Qualifications
Experienced customer service professional with post-secondary qualification and acumen to work in a fast paced, customer centered environment
Good communication skills to call vendors to verify information and request necessary documentation and ask for the required information
Proficient in Microsoft Office applications for data entry of invoices, processing invoices and contacting vendors, maintaining the confidentiality of data and documents in a secure area
Good typing skills for maintaining the pace & accuracy of work which is assigned to me
Skills and Abilities
Coordination and Customer Service
Managed participants’ registration for events by handling cash fees, and compiling registration forms to ensure larger participation for successful event.
Collaborated with other colleagues in preparation, decoration and management of several events by using available resources and ordering the purchasing of few resources.
Coordinated boarding and lodging of out station participants with hostel staff for smooth and satisfactory stay for all the participants.
Resolved conflicts by offering support, alternatives, and helping participating teams in project finalization.
Communication
Coordinated and planned in organizing promotional campaigns with numerus institutions using posters and pamphlets to promote 3 majors events in a span of two weeks.
Organized internal communication plan for National Service Scheme events to ensure smooth and successful execution of all planned events.
Communicated with a large number of internal and external stake holders to provide information, details and other relevant requirements.
Education and Training
Bachelor of Electronics & Communication 2015
Priyadarshini Institute of Engineering & Technology Nagpur, India
Work Experience
Coordinator 2013-2015
National Service Scheme (NSS) Nagpur, India