SNESHA DHARGALKAR

Accomplished Flight Attendant offering over 5 years in domestic and international commercial airline industry. Highly skilled in responding to emergency situations and remaining cool under pressure. Dedicated to exceptional customer service, Offering a superb work ethic and a motivated, service- driven personality. Looking to join a top carrier. Skills

Relationship Management

Hospitality service expertise

Airline Operations

Guest services

Safety and compliance

Work History

2016 - 2021 Senior Flight Attendant

SPICEJET AIRLINES, Ahmedabad

Facilitated communication between flight deck and cabin crew prior to and during flights to promote smooth operations.

Operated in compliance with all airline and federal aviation regulations for complete compliance with safety and security procedures. Attended workshops and trainings in customer service, conflict resolution tactics and safety procedures to keep abreast of all new requirements and procedures.

Prepared a variety of different written communications, reports and documents to ensure smooth operations.

2015 - 2016 Front Office Associate

RADISSON HOTELS Pvt. Ltd., GOA

Greeted visitors and customers upon arrival, offered assistance and answered FLIGHT ATTENDANT

Address Ahmedabad, GJ, 380007

Phone 869-***-****

E-mail admdzo@r.postjobfree.com

questions to build rapport and retention.

Processed and prepared documents such as business or government forms and expense reports.

Supervised administrative team members and provided constructive feedback, resulting in higher morale and increased employee retention. Planned and booked travel arrangements and venues for company events. Education

Jun 2015 -

Mar 2016

Diploma: Hospitality And Aviation

Frankfinn Institute Of Airhostess Training - GOA

Jun 2013 -

Mar 2015

High School Diploma

Deepvihar Higher Secondary School - GOA

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