Case Management Manager
Resume:
Vickie Heskew RN, BSN
Canadian, OK *4425
Cell# 405-***-****
E-Mail: admdvl@r.postjobfree.com
Profile:
Bachelor degree RN with over 35 years of customer care experience. Have worked performing quality nursing care in different fields of practice. Retired in 2014 and traveled with husband, returned back home in November 2016 to remain home for good. Am focused now on returning to work and look forward to working with a company that takes pride in their service. I look forward to learning new things and am excited about all the possibilities. I think I can be an asset to any company that hires me. I am trustworthy, dependable and enthusiastic.
Education:
Southern Nazarene University Bachelor in Science Nursing Major 2002
Oklahoma City Community Collage Associate degree in Nursing. 1990
Byng Vocational Technical School : License Practical Nurse 1981
Professional Experience:
SSM Health South
2129 SW 59th St.
OKC,Ok. 73119
Extended Care Facility
Worked from September30,2019- July 2020.
Reason for termination of employment was due to being high risk and pandemic unable to perform in hospital duties and no remote positions open.
Department manager: Jessie Lekites RN
Epworth At Home
14901 N. Pennsylvania Ave
Oklahoma City, Ok. 73134
Worked from 4/2018 to 1/2019.
Reason for termination was due to illness and caregiving for my Mother.
Director of Health Services: Cathy Allen 405-***-****
Bethany Behavioral Center
7600 NW 23rd St.
Bethany, Ok.
Worked from 10/2017 to 4/2018
Reason for switching jobs was to work days instead of over nights.
Supervisor/ DON: Brooke Bramlet
After taking care of my husband I went back to work at a Mental Health Facility In Bethany.
Epworth At Home Hospice
14901 N. Pennsylvania Ave
Oklahoma City, Ok. 73134
Worked from January 2017-June 2017
Reason for quitting: Husband became ill and had several surgeries. Had to stay home to help him get better.
Director of Hospice Services: CathyAllen RN 405-***-****.
Retired from October 2014- January 2017
HealthCare Innovations Private Services
4300 Highline Blvd. Suite 380
Oklahoma City, Ok
73108
Employed as a Advantage RN Case Manager
April 2014-October 2014
Interview prospective members with Medicaid to ensure they qualified for assistive services to remain as independently in their homes for as long as possible.
Completed UCAT, arranged for IDT with RN ad family members to develop an appropriate plan of care to include all services available to them under the Advantage Program.
Documented all findings and actions.
Submitted all information to all team members
as well as for the Case Managers assigned me.
Performed follow-up on current plans of care, and of services provided, and of member satisfaction with care.
Performed all tasks assigned to me as per my supervisor/managers.
Contact Manager at time was Rhonda Mason RN.
Community Hospital
3100 SW 89th St
OKC. OK. 73159
Employed as a Case Manager and Utilization Review RN
From :February 2012- April 2014
Discussed and assisted with discharge planning for all patients upon admit to discharge. Made referrals to different facilities, Rehab, SNF,Home Health Agencies of patient choice.Provided education regarding procedures and disease process. Coordinated with physicians and family member on patient’s needs to ensure all is met.
Checked on Insurance Coverage and faxed all records for extended stays.
Reported to Chief Nursing Officer.
Contact: Kerri Inhoff RN CNO
St Anthony Hospital Behavioral Medicine Adult Unit
1000N. Lee Ave.
Oklahoma City, Ok.
January 2012-February 2012
Staff RN 11pm- 7am
Duties included performing admits, giving medication, preparing care plans and document interventions and outcomes. Having therapeutic conversations with patients and monitoring behavior. Taking and carry out all
physicians orders. Provided patient care per physicians orders.
Contact HR at St Anthony Hospital
Northwest Home Health Care
4200 Perimeter Center Dr #130
Oklahoma City, Ok. 73112
From 01/01/2011-January 2012
Employed as DON and Medicare Case Manager
Took referrals, performed admits, nursing visits, Contacted physicians with update and carried out orders. Performed scheduling, chart audits, orientation, hiring, terminations. Entered all information into computer program. Performed all nursing procedures per Drs orders. Educated patients and family’ s on disease processes and preventions and interventions. Developed plan of care on all patient’s.
and what ever was assigned.
Owner: JoAnn Hooks 405-***-****.
HealthCare Innovations Private Services
12/5/2001-12/31/2010
Employed as several different positions.
Director of Private Services and Branch Manager of several branches.
Corporate Compliance Officer
Advantage Case Manager.
Job duties varied on positions. Remained performing Case Management on assigned clients during performance of all positions. Had extensive knowledge of resources available to ensure client safety while continuing to remain in their home.
Reported to Branch Manager: Rhonda Mason 405-***-**** and
President : Lola Edwards
Prior to 2001 through 1983
I worked at Deaconess hospital as a RN shift supervisor on Cardiac floor.
Worked at Vencor Hospital as a Staff RN and Night House Supervisor.
Baptist Hospital Staff RN in 601 ICU
Hillcrest Hospital in ICU and Home Health
References on request.
Contact this candidate