EXPERIENCE
TEACHER/CHILDREN'S FIRST LEARNING CENTER
AUGUST 2020-PRESENT
Teach rudimentary skills such as letters, numbers, social science, art, literature, and communication skills to children in the kindergarten chapter. Using flexible teaching methods to enhance their physical, intellectual, and social development while maximizing their potential in an optimistic and secure environment.
Organize lesson materials and resources.
Select and incorporate instructional techniques and materials suitable to the students and learning activities.
Utilize games, books, music, and art to teach fundamental skills and promote student development.
Modify traditional teaching methods to meet different student needs and interests.
Observe, evaluate, and document children’s social and academic advancement.
Perform necessary administrative duties including attending staff meetings to circulate concepts and create innovative teaching methods.
CONCIERGE/PARK PLACE OF ST. JOHN
JUNE 2017-2020
Exclusively served residents in one of Northwest
Indiana’s top retirement communities, providing outstanding client interface as well as providing administrative and clerical support to senior staff members.
Assists residents in the retirement community as an informational coordinator and marketing assistant.
Maintained a positive living environment through assisting the activities director with various community wide events.
Performed assorted clerical duties such as scheduling appointments, constructing spread sheets, filing/faxing sensitive material as well as formally updating management on current data on the community.
UNIT/PARK PLACE OF ST. JOHN
2017-2018
A blend of administrative and clerical responsibilities with an emphasis on customer relations, aiming to provide prompt quality service to patients.
Handled incoming calls, providing essential information to residents/patients (hours of operation, patient services etc.)
Fax, scan, sort documents, order supplies as well as perform other necessary office duties such as informing maintenance of any building issues and updating technical support of software glitches.
Timely data entry of physician orders and patient records, continuously keeping files up to date and accurate for future reference.
Acquire sensitive paperwork, assist with admittance or discharge, arrange transport, and enter dietary orders into the medical software system all while preserving HIPPA.
ADMIN. ASSISTANT/WALLACE CONSULTING
2013-2017
Provided administrative support to CPA/owner of Wallace Consulting as well as supplemental admirative staff to ensure efficient performance of the office. Responsible for confidential and time sensitive material. Effectively able to communicate via phone and email to accurately fulfill business duties.
Greeted customers, answered general inquires and directed clients to appropriate information.
Organized and updated daily/weekly schedules while maintaining monthly calendar obligations for various management and staff.
Provided clerical support to all team members to improve office efficiency and enhance productivity.
Scheduled appointments based on preparer/CPA availability and established load parameters.
Directed clients to appropriate personnel to address concerns, resolve complaints or answer accounting questions.
Acted as head of customer service department effectively problem-solving various client concerns.
EDUCATION
BACHELOR OF ART IN ENGLISH LITERATURE
INDIANA UNIVERSITY
DECEMBER 2019
ASSOCIATE IN SCIENCE IN PSYCHOLOGY
INDIANA UNIVERSITY
DECEMBER 2019
HIGH SCHOOL DIPLOMA
MARIAN CATHOLIC HIGH SCHOOL
MAY 2014
KEY SKILLS AND CHARACTERISTICS
Strong interpersonal and communication skills • MS Office Suite • WPM65• Problem Solving• Leadership• Excellent Organization Skills• Efficient and Accurate• Formal Writing• Business operations understanding • Poised under pressure.
CEILI HENSON
PROFILE
Diligent recent college graduate with a Bachelor of Arts (B.A) in English Literature, with 6.5+ years of work experience. Aiming to leverage academic experience and a proven knowledge of client needs assessment, client retention, and client satisfaction to successfully fill a complex role at your company. Frequently praised as detain-oriented by my peers, I can be relied upon to assist your company achieve its goals.
CONTACT
************@*****.***
Highland, IN
ACTIVITIES AND INTERESTS
Theater • Environmental conservation• Art• Travel• Creative writing• Poetry• Literature• Fitness
Passionate