Customs Specialist
Resume:
Lisa Perez
Customs Compliance Specialist
PROFESSIONAL PROFILE
Over 25years of experience within the fashion, Retail, and Brokerage Industry. A strong background that shows continuous growth in various departments including customs, production, logistics and customer service.
CONTACT
568 59Th Street WNY, NJ 07093
************@*****.***
Linkedin.com/in/Lisa Perez
WORK EXPERIENCE
Canada Customs Compliance Specialist
Bed Bath and Beyond, Union NJ 2016 to Present
CA Customs Compliance Specialist ensure that organizations comply with industry specification, standards, regulation and laws. Review and handle operational procedures, create and enforce compliance plans, and perform regulatory risk to management.
Review approve Canada Commercial invoices (CCI’s) for completeness accuracy prior to shipment to cross the border.
Review approves invoices submitted by Canada broker and related service providers, analyze, create and distribute various reports related to BBB’s Canada operations using Microsoft Office products (i.e., CCI discrepancies, NAFTA solicitation, overages and shortages.
Be a point of contact with Canada broker, and handle day to day operational issues and concerns.
Research and develop action plans to address, resolve direct import-related issues concerns pertaining to government agencies (i.e., Canada/US Customs, EPA, FDA, CFIA)
Provide product classifications information as needed to vendors and Buying office to ensure any issue or concerns are addressed, resolved in a timely manner.
Proactively stat abreast of industry and trade related developments, and inform relevant internal personnel as needed to ensure no fines and or penalties are levied.
Assist and instruct Buying office regarding Canada Customs Compliance questions, issues (i.e., product, classification, vendor payment, etc.)
Assist and instruct Canada store operations regarding Canada Customs questions, issues (i.e., vendor returns, quantity discrepancy research, resolutions etc.)
Meet with Product development group to better understand future product introductions, components, sourcing decisions, to proactively address resolve issue and concerns.
Customs Compliance Specialist
American Cargo Express, Union NJ, 2013-2016
Development and implementation of a corporate Trade compliance program including. Completion and maintenance of Import & Export compliance procedure manuals.
Describe your professional experience here. In this position describe your achievements at work and the scope of duties. You should also use numbers, dollars and percentages as they stand out in the text.
Developed new filing and organizational practices, saving the company $2,400 per year in contracted labor expenses.
Handled all payroll activities for 70+ employees and ensured posting of checks before end of month.
YOUR JOB POSITION HERE
Company Name Here, Location / 2015-2016
Describe your professional experience here. In this position describe your achievements at work and the scope of duties. You should also use numbers, dollars and percentages as they stand out in the text.
Handle 40+ customer interactions per day, giving detailed, personalized, friendly & polite service to ensure customer retention.
Trained 3 new employees in customer service script recitation, conflict resolution, and data entry practices.
EDUCATION
Berkeley Business College/NY
1990-1991
Memorial High School WNY NJ 1987-1990
Skills
Time management
Detail oriented
Multitask
Team player
Building strong
Networks/relationships with other departments
Excellent customer Service skills
SKILL/ TECHNICAL
U.S. Canada and European classification
Microsoft Word
Microsoft Excel
Microsoft Access
Customs Compliance Specialist
Lisa Perez
WORK EXPERIENCE - CONTINUED
Defining, procedural and conducting trade compliance audits and ensuring corrective action processes are in place to comply with U.S. Government regulations.
Actively support operational process controls through regular activity and training with product management, logistics, sales, finance, marketing and distributions to keep the company compliant with trade regulations.
Classifications or new products and handle accounts such as Gilt.com, Christian Louboutin, Vince Camuto and Gucci.
Ensure compliance with all import/export “special programs” (GSP, NAFTA, FSW, & duty drawback)
Country of origin and marking determination.
Product specific compliance activities in validation of US Government procurement programs such as Fish Wildlife, FTA and FDA.
Supports compliance requirements and recommendations with other related internal organizations globally in maintaining continue with corporate trade compliance direction.
Reviews and reports on the state of the company’s compliance effectiveness, report areas of risk to senior team, recommend solutions, and obtains guidance and or decision support for required improvements.
Serves as prime contact for import-export compliance and government inquiries or notifications relating to compliance issues CF28 CF29 and any other inquiry or action.
Stays current on U.S. import/export regulatory changes and proposed legislation.
Manages custom brokers and performs monthly post-entry audits against customs reports and custom broker electronic data, vendor and shipper invoice and import documentation.
Prepares and files all required reports as specified by government export and import compliance agencies.
All other duties as required by VP and Director of ACE.
WORK EXPERIENCE - CONTINUED
Customs Compliance Specialist
The Children’s Place 2007/2012
Research and determine the Harmonized Tariff Schedule (HTS) classification for the applicable jurisdiction for finished goods, equipment, raw materials and non-production items.
Apply regulatory, judicial, international and/or local Customs’ decisions/views to products being classified.
Maintain appropriate recordkeeping to support classification determinations.
Determine other government agency requirements applicable to the product.
References
Marie Mando Director
Neysa Maldonado Manager
Martha DeCastro
U.S. Customs Compliance at BBB
INTERESTS
Travelling
Literature
Art Photography
Document classification and other government agency determinations to ensure adequate defense for any requests to justify classification from customers, suppliers, or customs.
Communicate classification decisions to key stakeholders, including other members of the Trade Compliance and Logistics Team, Sales, project managers, and cross-functional leaders.
Conduct new product reviews, including classification and other government agencies regulations.
Train other employees, including members of the Trade Compliance and Logistics Team, as well as cross-functional departments, on classification and regulation issues.
Interface with Engineering and Program Managers to understand technical characteristics and how that impacts export classifications and US and local government licensing on John Zink Hamworthy Combustion products/technology.
Initiate, coordinate, and lead team projects to include cross functional projects.
Engage with product teams to understand changing product lines and business models and develops corresponding processes to ensure compliance with applicable export requirements.
Provide guidance to employees concerning the requirements and obligations of proper classification of goods.
Work with both internal and external partners to measure and define trade compliance process and drive improvements.
Work with external partners and overseas contract manufacturers to provide advice and guidance on day-to-day classification decisions.
Participate in a variety of projects supporting the broader Logistics/Trade Compliance team’s goals and objectives.
Assist in internal export compliance audits, risk assessments, and process improvement plans.
LANGUAGE
SPANISH
Intermediate
Customs Compliance Specialist
Lisa Perez
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