DESIREE' HAMILTON
Motivated Data Entry Specialist that is highly organized and systematic in resolving data issues and completing work deadlines. Seeking a position where I can utilize my skills and knowledge to achieve company goals.
Atlanta, GA 30341 C: 912-***-**** ************@*****.***
EXPERIENCE
All About Supplies, Georgia — Data Entry Specialist
August 2017 - PRESENT
● Reviews medical documents and prescriptions to locate required data for entry.
● Provides customer service to patients inquiring about equipment through phone, email, and chat.
● Maintains life sustaining equipment and orders- Oxygen machines, CPAPs
● Contacts patients to execute data verification to ensure expedient error detection.
● Maintains records by creating monthly reports, closing terminated records and performing chart audits.
● Inputs client information into spreadsheets and company databases to provide leaders with quick access to essential client data.
● Runs patient insurance information through verification systems and collects payments.
● Monitors ongoing marketing campaigns
● Maintains promotional materials, inventory database and planned meetings
● Identifies and corrects data entry errors to prevent duplication across systems.
● Team Lead for training new employees on system processes, standard operating procedures and coaching
Carmichael International, Savannah, Ga — Data Entry Clerk
November 2016 - August 2017
● Identified errors in data entry and related issues by mentioning to supervisors for resolution.
● Prepared shipment entries for customs border protection clearance
● Answered incoming phone calls and directed callers to appropriate departments and personnel.
● Maintained cargo documentation and shipment information through both email and IIQ (Image in Que) system
● Adhered to strict data confidentiality policies to prevent information leakage.
● Checked steamship lines for cargo ETA (estimated time of Arrival) and ETD (estimated time of delivery).
● Logged delivery orders using the AS/400 system
● Proofread documents, editing materials to correct grammar and spelling mistakes.
● Performed audits on processed customs entries.
EDUCATION
Georgia Southern University, Statesboro, Georgia — Bachelors Business Administration- Marketing Major, Fashion Merchandising Minor
August 2011 - May 2016
Georgia Southern University, Web MBA —Masters Degree- Business Administration (General Business)
August 2020 - May 2022
SKILLS
● 55 WPM typing speed
● Proficient with Microsoft Office- Excel, Word, PowerPoint, SharePoint and Outlook
● As/400 proficiency
● Experience using healthcare software- CPR+, Brightree
● Proficiency in reviewing data for errors
● Strong ability to multitask while maintaining attention to detail
● Experience using editing software to create presentations and advertising materials