Customer Service Representative

JULIUS CEAZAR LABING-ISA

#* ***** **. ******** *********, Mandaluyong City

096******** *********************@*****.***

OBJECTIVE

To Leverage my knowledge and skills.

EXPERIENCE

C3-CustomerContactChannel (11/F Bonifacio One Technology Tower) Inbound Customer Service Representative April 2019 BGC, Taguig

Responsible for Answering, Resolving, and Processing customer inquiries and complaints. EDUCATION

Our Lady of Lourdes College, 5031 Gen. T. De Leon, Valenzuela, 1442 Metro Manila (JHS) 2011-2012

Bonifacio Javier National High School, Barangka Drive, Mandaluyong City (JHS) 2013-2016

Polytechnic University of the Philippines, Sta. Mesa, Manila (SHS -ABM) 2016-2018

Polytechnic University of the Philippines, Sta. Mesa, Manila (Bachelor of Science jn Management Accounting)

2018-2020

Polytechnic University of the Philippines, Sta. Mesa, Manila (Bachelor of Science in Business Administration Major in Marketing Management) 2020-present

SKILLS

• Hard Skills

o Microsoft Office Word (Adept)

o Microsoft Excel (Adept)

o Time Management (Adept)

o English Written and Communication (Adept)

• Soft Skills

o Problem Solver

o Critical Thinker

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