Human Resources Site Supervisor

Ratha Ith

***** ******** *** · Norwalk, California 90650

562-***-**** · *****.*****@*****.***

CAREER OBJECTIVE

To pursue a career and professional growth in management utilizing skills especially in the education and non-profit sector. EDUCATION

2009 Master of Arts Degree, Education

California State University, Long Beach

2007 Bachelors of Arts Degree, Liberal Studies

California State University, Long Beach

EXPERIENCE

Boys & Girls Clubs of Garden Grove – Area Director Garden Grove, California

July 2012 to Present

Managed overall daily operations of multiple school site programs and ensured the compliance of programs and service delivery, supervision and training of over 10 full-time and 55 part-time staff, facilities management, community relations and membership administration.

Supervise ten full time supervisors and 55 part-time employees

Provides guidance, coaching and support to ensure effective and productive performance

Developed the supervisor leadership and decision making skills by identifying and providing training and workshops

Orchestrated multiple projects and trainings for employee professional growth

Created an organizational wide evaluation and review procedure

Allocate and monitor work assigned to program coordinators, providing ongoing feedback and regular appraisal.

Identify and support training and development opportunities for assigned staff.

Oversee and maintain proper record keeping and reporting including activities and events conducted, breakdowns of daily participation figures, notable achievements and any problems/issues.

Ensure productive and effective performance by all assigned staff.

Ensure standards and expectations are met, that facilitate achievement and meets state and federal grant requirements

Disseminate and evaluate program goals and settings that insure successful outcomes

Observe and evaluate that all site staff understand and effectively communicate standards of the program

Monitor and evaluate programs are consistently responding to needs of customers.

Oversee and approve program expenditures within approved budget.

Compile regular reports reflecting all activities and track all member attendance and participation for assigned programs.

Ensure financial records, including documentation for grants, are in compliance with accounting and auditing procedures by conducting audits

Ensure programs expenditures are within program budgets

Minimized interpersonal conflict

In collaboration with Human Resources identify improvements with recruiting, selecting assigned staff and volunteers, ensuring productive and effective performance. Ratha Ith

11213 Benfield Ave · Norwalk, California 90650

562-***-**** · *****.*****@*****.***

Assists Human Resources with recruiting, selecting assigned staff and volunteers, ensuring productive and effective performance. Provides ongoing feedback and regular appraisal; identify and support professional development opportunities

Develop and disseminate administrative and operational systems to maintain organization standards Boys & Girls Clubs of Garden Grove – Site Supervisor Garden Grove, California

June 2007 to July 2012

Managed overall daily operations of a school site programs and ensured the compliance of programs and service delivery, supervision and training of 5 part-time staff, facilities management, community relations and membership administration.

Develop relationships with Community Collaborative Partners to establish an effective collaboration.

Provide support to program staff on how to effectively market their programs.

Conducts regular team meetings to ensure sites are operating consistently and in accordance with policies

Manage and provide professional development opportunities for staff and volunteers. Conduct regular staff meetings.

Organized and effectively implemented multiple site and organizational level events SKILLS

Leadership

Management Customer Service

MS Office

MS Outlook

Trainings

Contact this candidate