Sales Manager Coordinator

ESTHER NELSON

773-***-****

*****************@*****.***

linkedin.com/in/estherjnelson2019

PROFESSIONAL PROFILE

Enthusiastic and dedicated professional with a passion for providing an exceptional customer service experience through in person, virtual and written communication. Seeking a role that uses these skills to provide creative solutions to best represent the company's interests for sales growth.

SKILLS

Interpersonal

Organized

Hard-working

Empathetic

Technical

Expert user in all social media platforms

Experienced in Microsoft and Macintosh operating systems

Adept in word processing, database maintenance and spreadsheet management

PROFESSIONAL ACCOMPLISHMENTS

Customer Service and Brand Representation

Received 100% stakeholder satisfaction review year after year.

Enhanced the customer experience through active listening and problem-solving.

Grew an engaged and thriving social media community in one year through consistent and authentic content that resulted in team and sales growth.

Sales

Exceeded sales goals through networking and follow-up initiatives through upselling customers on products that specifically met their needs.

Recruited new representatives to further company reach within target markets.

Cultivated relationships to develop long-term customers.

Management

Oversaw multiple team-member’s calendars with superior feedback for the ability to independently implement and anticipate changes.

Developed new systems to advance efficiency and improve communication.

Strong ability to navigate and lead through new and unexpected business scenarios.

EMPLOYMENT HISTORY

Sales Manager, Thirty-one Gifts 2019 - Present

Caregiver and Household Coordinator, Wong Family 2016 - 2019

Caregiver and Household Coordinator, Winsor Family 2006 - 2016

Caregiver and Household Coordinator, Rall Family 1992 – 2006

EDUCATION

Waldorf College, Forest City, Iowa 1989 – 1991

Associates Degree in Elementary Education

Augustana College, Sioux Falls, South Dakota 1991 – 1992

Early Childhood Education Courses

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