Receptionist Customer Service
Resume:
Starlette Taylor
Los Angeles, CA. 90017
***********@******.***
Skills
● Courteous Client / Customer / Vendor relations
● Strong verbal / written communication skills
● Attentive Listener
● Professionally handle all sensitive and confidential information
● Administrative Support
● MS Office ( Word, Excel, Outlook )
● Data Entry
● Organizational Skills / Detail Oriented
● Multi-Line phone systems
● Positive Attitude
● Interpersonal Skills
● Courteousness and Professionalism
● Time Management
● Filing
● Deliver Mail
● Make Coffee
Experience
July 2016 - PRESENT
Manulife Investment/AUS, Los Angeles, Ca. - Security/Receptionist/Customer Service
● Data Entry / Answer and Transfer Calls
● Communication Skills
● Customer Service
● Professionally handle all sensitive and confidential information
● Administrative Support
● Dispatcher Shuttle services
● Prioritize Based on Urgency and Importance
February 2013 - June 2016
LA Union Station/AUS, Los Angeles, Ca. - Liaison/ Security Supervisor
● Security Shift Supervisor, Data entry, Schedule Management, Customer Service for MetroLink, Amtrak and Metro
2
● Cover Morlin Management office while they were out of the office ( Receptionist- answered phones and signed for all mail/packages).
● Greeting Customers
September 2009 - February 2013
Los Angeles Center Studios/AUS, Los Angeles, Ca. - Security/Receptionist/Customer Service
● Answer and Transfer calls
● Data Entry
● Made Parking passes
● Filing
● Tenant/Customer Conflict Resolution ( Due to filming )
● Delivered News Papers
● Made Coffee
Education
September 2018- Present (Online)
Los Angeles City College, Los Angeles, Ca. - Still working on Degree ( Business) Florence Crittenton High School, Fullerton, Ca. - High School Diploma
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