Sales Associate Assistant
Resume:
CONTACT
***********@*****.***
** ********** *****, *** * Troy,
NY, 12182
E DUCATION
UNIVERSITY AT ALBANY, STATE
UNIVERSITY OF NEW YORK
GPA: 3.4
Albany, NY
Bachelor of Science (B.S.) Human
Development (May 2020)
ADDITIONAL S K I L L S
Customer Service
Microsoft Office
Google Suite
Communication
Organization
Adaptability
Detail-Oriented
E X PERIENCE
PRIVATE TUTOR
The Robert’s Household, Troy, NY / Sep 2020 – Present
• Use Google Suite and other online software to effectively supplement a child’s education.
• Provide private instruction to improve academic performance using empathy, problem solving, and patience.
• Have flexibility and be able to change plans quickly in order to best serve the student.
• Prepare lesson plans or learning modules for tutoring sessions according to students' needs and goals.
STUDIO ASSISTANT
The Pottery Place, Albany, NY / Sep 2018 - Mar 2020
• Greeted customers, responded to questions, improved engagement with merchandise, and provided outstanding customer service.
• Conferred with customers by telephone or in-person to provide information about products or services.
• Took or entered orders, canceled bookings, or obtained details of complaints.
• Directed and hosted groups of 8-29 people for classes and parties.
• Received shipments and ensured all orders had been filled correctly. TEACHING ASSISTANT
The Samaritan-Rensselaer Children's Center, Troy, NY / Jun 2019 - Aug 2019
• Established and enforced rules for behavior, and procedures for maintaining order.
• Observed play activities to identify positive behaviors and areas in need of improvement.
TEACHING FELLOW
Breakthrough Atlanta, Atlanta, GA / May 2018 - Jul 2018
• Selected from a competitive pool of over 650 applicants to serve as Teaching Fellow in a rigorous 6-week academic intensive college access program for 90 high-potential underserved middle school students.
• Instructed students individually and in groups, using various teaching methods, such as lectures, discussions, and demonstrations.
• Established clear objectives for all lessons, units, and projects and communicated those objectives to students.
SALES ASSOCIATE
Splash! Dec 2017 - Feb 2018 & Macy’s Dec 2017 – Jan 2018 / Albany, NY
● Balanced excellent customer service with reliably completing store upkeep tasks.
● Remained courteous and calm at all times.
● Memorized entire line of company products & services, including prices and special discounts.
● Resolved customer complaints and arranged solutions.
● Aided in driving sales goals by assisting customers with transactions.
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JANIE BREEN
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