Administration

Latanya Williams

Phone number/Email 443-***-**** **************@*****.***

PROFESSIONAL PROFILE

Talented and energetic professional recognized for the ability to work with diverse groups to deliver exceptional results. Provide exemplary customer service; consistently exceeding needs of the customer. Outstanding skills in assessing needs, recommending solutions, and effectively motivating colleagues to implement them in the spirit of collaboration. Comprehensive training and thorough understanding of customer service, which has armed me with the tools required to contribute significantly to any company.

PROFESSINAL EXPERIENCE

Fed-Ex Ground June 2013 - Oct 2018

Ops coordinator

Responsible for physical loading, unloading, and sorting packages by hand

Utilize “hand -to-surface: methods for all package handling

Load and unload packages onto or from delivery vehicle, trailers, conveyor system cart gratings

Ap coordinating ensuring all companies are billed monthly, sending out invoices and making sure all aging reports are balanced accordingly

Lift, carry, push and pull packages on a continuous and repetitive basis for approximate shifts of two to four hours

Determine the appropriate conveyor system by scanning packages, filing and reading labels and charts verifying numbers and memorizing information and sorts packages accordingly

Answering phone calls ensuring the correct messages are delivered to the correct person

Creating files for accounts payable and receivables

Veoli Transportation Aug 2010 - Oct 2013

Driver

Guide passengers to appropriate seats while monitoring their behavior

Successfully operate adaptive equipment and report any inconsistencies or repairs to ensure passenger safety

Responsible for ensuring on time arrival for all passengers while maintaining legal speed limits

Safeway July 2005 - Aug 2010

Prepare and cook food according to recipes, quality and presentation standards, and food prep checklist

Prepare ingredients for cooking, including portioning, chopping, and storing food before use

Safely and appropriately use baking and measuring tools/equipment/appliances to prepare baked foods

Following and ensure compliance with food safety handling policies and procedures, including personal hygiene procedures

Check and ensure correct temperatures of kitchen appliances and food, and report issues to management

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