Aishwarya k
Contact No : +919*********
E-mail ID : ***********@*****.***
Career Objective:
Secure a responsible career opportunity to fully utilize my training and skills, while making a significant contribution to the success of the company.
Academics:
Qualification
Institution
Board
Grade/Percentage of marks
Bachelor of Technology
(2014-2018)
Stanley College of Engineering and Technology for women OU
Information Technology
64%
(10+2)
Intermediate(MPC)
2012-2014
Sri Gayathri College
State board, A.P
85%
Secondary school
2012
Sri Chaitanya Techno School
State Board, A.P
9.5
Software Proficiency:
Databases : SQL
Testing : Manual Testing, Automation testing (Basics)
Operating Systems : Windows 10, MS office, PowerPoint.
Work Experience:
Amazon Development Center PVT LTD- Domestic and International
(01 Oct 2018 - 20 Jun 2019)
(04 May 2020- 30 Nov 2020)
Handled domestic calls for 8 months and International chats for 7 months.
Managed high-volume workload within a commitment driven environment.
Abrogate orders and shipments for customers, as well avail them locate packages.
Handled customer inquiries, complaints and billings questions.
Refund accounts for lost or misplaced packages.
Provide customers guidance on Amazon.com.
Utilize articles and internal implements to solve each customer issue, in a timely manner.
Software Testing Skill Summary
Good knowledge in Manual Testing and Automation Testing.
Good understanding of QA Principles, QA Process, Test Plans etc.,
Can quickly understand Customer/Software Requirement Specifications.
Well versed with SDLC, STLC and Defect Life Cycle.
Good Understanding of Test Scenarios, Test Cases and Test Data.
Having knowledge in Functional Testing, Re-Testing, Regression Testing, System Integration Testing and End-to-End Testing.
Learning Automation Testing with SELENIUM WEBDRIVER
Personal Skills:
Highly motivated and eager to learn new things.
Strong motivational and leadership skills.
Ability to produce best result in pressure situation.
Ability to work as individual as well as in-group.