Executive Assistant Receptionist
Resume:
PHINDILE
MHANGO
Contact
Address:
Naturena
Phone:
Email:
*********@*****.***
Languages
English
Afrikaans
IsiZulu
Setswana
Sesotho
Tumbuka (Malawian)
Driver’s License
Code: 8
Summary
I am a skilled and competent administrative assistant, receptionist and secretary with 19 years’ experience working within various sectors. I offer good administration skills and I give attentive organisational skills to my work. I am a very determined individual and very much goal driven. My belief in the career world is that hard work and perseverance open doors to all sorts of opportunities at large. I am analytical and give attention to detail in all the work that I do. I am a team player and also believe that best results can be achieved when the team works together.
Skill Highlights
• Active listening
• Communication
• Computer skills
• Customer service
• Interpersonal skills
• Problem-solving
• Time management
• Transferable skills
Education
Matric Certificate: 1999
Kelly Green Oaks Secretarial Diploma: February 2000 – December 2000 (Diploma lost thus no copy)
Certifications
Matric Certificate: 1999.
Secretarial Diploma: 2000
Employment History
Executive Assistant/Receptionist at WEC Projects
September 2018 – Present
• Greet and welcome visitors and connect visitor with relevant personnel
• Arrange refreshments
• Answer incoming calls promptly and connect with the correct person or take clear complete messages if necessary
• Screen incoming calls
• Respond to public enquiries
• Manage deliveries of couriered parcels and hand delivered mail
• Prepare and dispatch courier parcels and distribute incoming mail
• Creating relationships with customers, suppliers and contractors
• Stock taking, ordering stationery and groceries for the office
• Assess telephone equipment faults before reporting switchboard faults to the IT department
• Distribute pay slips to employees
• Capture timesheets for relevant employees
• Handling petty cash
• Liaise with the warehouse with regards to any deliveries
• Assist Sales Teams with quotes when necessary
• Administration duties
• Organizing the Director’s diaries
• Making and coordinating travelling arrangements for the directors
• Management of the filing system
• Responsible for securing and distributing confidential materials
• Typing of employment contracts to the required standard
• Preparation of sign-on packs for new starters
• Organise events
Receptionist at Vision Studio Optometrists
July 2017 – August 2018
• Office administration
• Invoicing
• Booking patient appointments
• Ordering and dispensing of optical materials
• Spectacles repairs
• Stock taking
• Handling petty cash
• Handling patient accounts
• Invoicing on the in-house system and submitting claims to medical aids Receptionist at Dynamic Vision Clearwater Optometrists November 2015 – July 2018
• Office administration
• Invoicing
• Booking patient appointments
• Ordering and dispensing of optical materials
• Spectacles repairs
• Stock taking
• Handling petty cash
• Handling patient accounts
• Invoicing on the in-house system and submitting claims to medical aids Receptionist at Bryanpark Optometrists
July 2014 – April 2015
• Office administration
• Invoicing
• Booking patient appointments
• Ordering and dispensing of optical materials
• Spectacles repairs
• Stock taking
• Handling petty cash
• Handling patient accounts
• Invoicing on the in-house system and submitting claims to medical aids Human Resource Officer at KEV Accurate Measuring
April 2013 – February 2014
• Industrial Relations inclusive of CCMA
• Recruitment and selection
• Recruitment and promotional opportunities
• Rewards and recognitions
• Advertise jobs
• Do background and reference check
• Coordinate and participate in the interviewing process
• Handle regret letters and successful candidates
• Manage the filing system
• Preparation of sign-on packs for new starters
• Prepare termination letters
• Organise and sit in disciplinary hearings
• Typing of employment contracts
• Complete general ad-hoc related projects
• Capture timesheets for relevant employees
• Capture salaries for relevant employees
• Distribute payslips to employees
• Arrange meetings for the CEO
• Arrange flight bookings for the CEO and relevant employees
• Responsible for securing and distributing confidential materials
• Helping the receptionist during lunch breaks and when not at work Senior Patent Secretary at DM Kisch Inc
October 2008 – April 2013
• Use of in house database (Patricia)
• Invoicing (Patricia – legal package)
• National Phase filings
• Convention filings
• Design filings
• Acceptances
• Late lodgements
• Typing daily correspondence
• Draw up schedules for publication
• Opening new files
• Administration duties
• Organising the Manager’s diary
• Handling general correspondence and drafting own correspondence
• Data capturing
• Dictaphone typing
• Managing telephone calls on behalf of the Manager
• Assisting in administrative functions of project related assignments Patent Secretary at Bowman Gilfillan Attorneys
December 2004 – Temp
January 2005 – April 2008
• Use of in house database (Patricia)
• Invoicing (Patricia – legal package)
• National Phase filings
• Convention filings
• Design filings
• Acceptances
• Late lodgements
• Typing daily correspondence
• Draw up schedules for publication
• Opening new files
• Administration duties
• Organising the Manager’s diary
• Handling general correspondence and drafting own correspondence
• Data capturing
• Dictaphone typing
• Managing telephone calls on behalf of the Manager
• Assisting in administrative functions of project related assignments Receptionist/Secretary at EDF (Electricite de France) February 2001 – November 2004
• Management of the filing system
• Sourcing and evaluation of information
• Screening of incoming calls
• Data capturing
• Distributing incoming mail
• Making travel arrangements for the directors and managers
• Stock taking for stationary and groceries
• Typing
• Creating relationship with the suppliers and contractors
• Drafting of tender documents
• Managing meetings for the director and clients
Contact this candidate