Operations Manager Customer Service
Resume:
NANSI SANDHU
Email: admbv2@r.postjobfree.com
Brampton, ON
Professional skills
Possess excellent communication skills, customer service skills, as well as a motivated personality with a willingness to take initiative. Excellent communication skills, both interpersonal and in writing. Strong computer skills with knowledge of spreadsheet and word processing. Excellent communication skills and ability to interact well with patients of all ages. Prioritization skills and be multi-task oriented. Prior experience working with a collective bargaining unit. Computer skills in Microsoft Excel, Word, and Outlook.
Skills
Events and planning &organizing
Excellent communication
Inventory control
ELD/ Accounting
Brand Management
Problem solving
City Dispatch
Inbound/ outbound
Generating Pay cheques
Volunteer Experience
Rai Dispatch, Brampton, ON, Canada
Reports to Support Operations Manager, works closely with daily operations Manager on Duty.
Spends at least 50% of time planning a designated area.
Plan loads with Drivers/Trucks.
Resolve load targets and ensure on time delivery.
Fuel and route Drivers
Promote safety of Drivers.
Know and support company policies.
Dispatches trucks and ensures on-time departure.
Work Experience
Supervisor/ Shift Manager
A&W, Brampton, ON, Canada
Accountability, competence, confidentiality, and leadership skills.
Solid experience working in customer relations.
Excellent customer service skills-able to provide customers with efficient service.
Able to handle multiple customers’ complaints, inquiries, and requests.
Quick learner, hardworking, reliable, responsible, and goal oriented.
Ability to work in a fast-paced environment.
Collaborate easily with co-workers and work well independently.
Possess strong communication and interpersonal skills.
Contribute to team effort and create a good working environment.
Personal Support Worker
PERSONAL SUPPORT WORKER
Deerwood Creek Care Community, Etobicoke, ON
March of Dimes, Mississauga, ON
Bloom Care Solution, Mississauga, ON
Facilitate patient movement and daily care support.
Plan nutritious and healthy meals for clients.
Organize daily activities to encourage health and mental wellness of patients.
Provide emotional, physical, and mental support.
Assist in maintaining safe, clean, and positive client environments.
Coordinate care with other healthcare and support professionals.
Helped clients accurately take medication.
Documentation at the end of the shift.
Education
Humber College
Personal Support Worker (September 2015- April 2016)
Law clerk (Jan 2017-Aug 2017)
General Arts and Science (Sept 2017- April 2018)
Certification
Personal Support Worker Certificate September 2015- May
Humber College, Toronto, ON
Certification in First Aid and CPR October 18/2015
Canadian Red Cross
Medical record from HUMBER COLLEGE health center
AODA [accessible customer service regulation E-training
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