Myrcel Valdivia Lassien

*rd St. Sitio Tibagan Taytay, Rizal

admbre@r.postjobfree.com

+639*********

KEY SKILLS

Knowledge on Zendesk and Salesforce. (Chat and email)

Knowledge in E-Commerce (B2B and B2C)

Excellent Communication skills.

Extensive knowledge in customer service.

Can work efficiently in team as well as individually.

Highly adapted to learn new skills and ideas.

JOB EXPERIENCE

RJ Globus Solutions Inc. WALMART

Partner Support (B2B- Email)

November 2019-September 2020

KGB Philippines. VERIZON

Customer Support (Chat)

May 2019- August 2019

Quantrics Enterprise BELL CANADA

Customer Service Representative (Voice)

February 2017- August 2018

Taskus PH UBER

Teammate/Subject Matter Expert

(Chat and Email)

June 2015 – January 2017

Results Companies SIRIUS XM

Listener Care Representative (Voice)

May 2013- March 2015

Sitel Philippines SEARS

Customer Service Representative

February 2011- September 2012

EDUCATIONAL BACKGROUND

Tertiary University of Rizal System- Angono

San Isidro Angono Rizal

AB Mass Communication

2000- 2004

Secondary Juan Sumulong Memorial Junior College

San Isidro Taytay, Rizal

1996- 2000

Character references can be provided upon request.

I hereby certify that the above information is true.

Myrcel Valdivia Lassien

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