Administrative Assistant Front Desk
Resume:
Shinell Davis
La Horquetta, Arima.
Phone: 1-868-***-****
Email: *************@*****.***
Objective
To apply the knowledge of work experience and life’s teaching to help build standards at a
company or business if given the opportunity.
My experience over the years has include my ability to handle customers in a professional efficient
and courteous manner whatever their needs are in getting the job done with a smile, while
enhancing, developing and promoting the company’s image.
Education
September 2003-July 2008
• Morvant Laventille Secondary School
Caribbean Examination Council (CXC)
Subjects Proficiency Grade
English General 1
Office Procedure General 1
Principal of Business General 1
Principal of Accounts General 2
Spanish General 2
Training
April 2009-September 2009
• Civilian Conservation Corps (CCC)
Certificate in Front Desk Operation
Certified by the National Examinations Council (NEC)
April 2014-November 2014
• Ministry of Social Development
Certificate in Computer Repairs
Certified by the National Examination Council (NEC)
February 2019 – July 2019
• Youth Training and Employment Partnership Programme (YTEPP) Ltd
Certificate in Event Decorating with Career Enhancement and Micro Entrepreneurship
Certified by the National Examination Council (NEC)
Courses
January 2014-October 2014
Amadeus University
• Getting Started in the Graphic Page
January 2014-October 2014
Amadeus University
• Selling Travel: Simple Round Trip
January 2014-October 2014
Amadeus University
• Getting Started in the Command Page
January 2014-October 2014
Amadeus University
• Creating Multi-Passenger PNR
August 2014-March 2015
Amadeus University
• Modifying a PNR
April 2016-February 2017
Amadeus University
• Exchanging Non-Refundable Tickets-Collecting a Penalty (US Only)
June 2017-January 2018
Amadeus University
• Selling Travel: Simple Round Trip in the Command Page
June 2017-January 2018
Amadeus University
• Exchange Non-Refundable Tickets-Crediting a Penalty (US Only)
June 2017-January 2018
Amadeus University
• Creating a Multi-Passenger PNR in the Command Page
June 2017-January 2018
Amadeus University
• Modifying a PNR in the Command Page
June 2017-January 2018
Amadeus University
• Exchanging Non-Refundable Tickets-Collecting a Penalty (US Only)
June 2017-January 2018
Amadeus University
• Displaying and Interpreting Domestic Fares
June 2017-January 2018
Amadeus University
• Working with Amadeus Queues
June 2017-January 2018
Amadeus University
• Using Profiles to Create a PNR
June 2017-January 2018
Amadeus University
• Amadeus QuickScripts Developer
June 2017-January 2018
Amadeus University
• Amadeus QuickScripts Runtime
June 2017-January 2018
Amadeus University
• Amadeus QuickScripts Designer
August 2017-May 2018
Amadeus University
• Amadeus QuickScripts Debugger
August 2017-May 2018
Amadeus University
• Amadeus QuickScripts Deployer
May 2018-September 2018
Amadeus University
• Travel Industry Fundamentals
February 2018-March 2018
University of the Southern Caribbean (USC)
• Event Decorating
Experience
Superl Travel Service Limited
June 2017 - Present.
• - Reservation Agent /Front Desk Receptionist
Amrals Travel Service Limited
May 2013 – May 2017
• Reservation Agent /Caller Center Agent/ Customer Service Rep
Hingoo’s Travel Service
April 2009 - January 2013
• Reservation Agent /Administrative Assistant / Customer Service Rep /Telephone
Operator /Courier /Supervisor
Reference
Earlene Davis (Mrs.)
Accounts Supervisor Sagicor Life
Port of Spain
Tel: 868-***-****(ext.) 12149-W
Tel: 868-***-****-C
Natalie Woods (Mrs.)
Entrepreneur
Covering All Bases
Tel: 868-***-****
Contact this candidate