Shinell Davis

#**** ******* ******* ******,

La Horquetta, Arima.

Phone: 1-868-***-****

Email: admbor@r.postjobfree.com

Objective

To apply the knowledge of work experience and life’s teaching to help build standards at a

company or business if given the opportunity.

My experience over the years has include my ability to handle customers in a professional efficient

and courteous manner whatever their needs are in getting the job done with a smile, while

enhancing, developing and promoting the company’s image.

Education

September 2003-July 2008

• Morvant Laventille Secondary School

Caribbean Examination Council (CXC)

Subjects Proficiency Grade

English General 1

Office Procedure General 1

Principal of Business General 1

Principal of Accounts General 2

Spanish General 2

Training

April 2009-September 2009

• Civilian Conservation Corps (CCC)

Certificate in Front Desk Operation

Certified by the National Examinations Council (NEC)

April 2014-November 2014

• Ministry of Social Development

Certificate in Computer Repairs

Certified by the National Examination Council (NEC)

February 2019 – July 2019

• Youth Training and Employment Partnership Programme (YTEPP) Ltd

Certificate in Event Decorating with Career Enhancement and Micro Entrepreneurship

Certified by the National Examination Council (NEC)

Courses

January 2014-October 2014

Amadeus University

• Getting Started in the Graphic Page

January 2014-October 2014

Amadeus University

• Selling Travel: Simple Round Trip

January 2014-October 2014

Amadeus University

• Getting Started in the Command Page

January 2014-October 2014

Amadeus University

• Creating Multi-Passenger PNR

August 2014-March 2015

Amadeus University

• Modifying a PNR

April 2016-February 2017

Amadeus University

• Exchanging Non-Refundable Tickets-Collecting a Penalty (US Only)

June 2017-January 2018

Amadeus University

• Selling Travel: Simple Round Trip in the Command Page

June 2017-January 2018

Amadeus University

• Exchange Non-Refundable Tickets-Crediting a Penalty (US Only)

June 2017-January 2018

Amadeus University

• Creating a Multi-Passenger PNR in the Command Page

June 2017-January 2018

Amadeus University

• Modifying a PNR in the Command Page

June 2017-January 2018

Amadeus University

• Exchanging Non-Refundable Tickets-Collecting a Penalty (US Only)

June 2017-January 2018

Amadeus University

• Displaying and Interpreting Domestic Fares

June 2017-January 2018

Amadeus University

• Working with Amadeus Queues

June 2017-January 2018

Amadeus University

• Using Profiles to Create a PNR

June 2017-January 2018

Amadeus University

• Amadeus QuickScripts Developer

June 2017-January 2018

Amadeus University

• Amadeus QuickScripts Runtime

June 2017-January 2018

Amadeus University

• Amadeus QuickScripts Designer

August 2017-May 2018

Amadeus University

• Amadeus QuickScripts Debugger

August 2017-May 2018

Amadeus University

• Amadeus QuickScripts Deployer

May 2018-September 2018

Amadeus University

• Travel Industry Fundamentals

February 2018-March 2018

University of the Southern Caribbean (USC)

• Event Decorating

Experience

Superl Travel Service Limited

June 2017 - Present.

• - Reservation Agent /Front Desk Receptionist

Amrals Travel Service Limited

May 2013 – May 2017

• Reservation Agent /Caller Center Agent/ Customer Service Rep

Hingoo’s Travel Service

April 2009 - January 2013

• Reservation Agent /Administrative Assistant / Customer Service Rep /Telephone

Operator /Courier /Supervisor

Reference

Earlene Davis (Mrs.)

Accounts Supervisor Sagicor Life

Port of Spain

Tel: 868-***-****(ext.) 12149-W

Tel: 868-***-****-C

Natalie Woods (Mrs.)

Entrepreneur

Covering All Bases

Tel: 868-***-****

Contact this candidate