Assistant Manager

SABRINAH BANDA

PERSONAL DETAILS

SURNAME:

Banda

FIRST NAME/S: Sabrinah Banda

CITIZENSHIP:

CONTACT DEATAILS:

South African

Cell Phone: 074*******

Email: *************@*****.***

LANGUAGES:

GENDER:

English (Read, write & speak) - Excellent

Afrikaans (Read, write & speak) – Good

Female

COMPENTENICES: Interpersonal skills

Ability to motivate a workforce.

Effective management and delegation.

Communication, negotiation and

effective listening.

Conflict resolution, conflict management

Transparency and integrity

Time Management

Strategic Planning and forecasting

Resourcefulness

Detail-Oriented

flexibilty

Visionary leadership.

Committed

EDUCATION HISTORY

SCHOOL EDUCATION:

TERCIARY EDUCATION:

High School ( Bergvliet)

English

Afrikaans

Business Studies

Geography

Mathematics

History

Pearson Institute of Higher Education

Bachelor of Commerce

Bcom General

NQF level: 7

Credit value: 360

COMPUTER SKILLS:

OTHER TRAINING:

Advanced Microsoft Office Literacy:

Excel, Word, Power-Point,

Project Management.

takealot.com Ecommerce Retailer in

South Africa

Online shop assistant training

course.

EMPLOYMENT HISTORY

(A)

COMPANY

:

Urban Tonic

POSITION

:

Waitress and Assitant events manager

PERIOD OF EMPLOYMENT

:

REFERENCE:

(B)

Feb- 2017- May 2019

General Manager:

Chantelle Portellas

Cell: 082***-****

Email: *********@**********.**.**

COMPANY

:

Takealot.com

POSITION

:

PERIOD OF EMPLOYMENT

REASON FOR LEAVING:

REFERENCE:

(C)

COMPANY

POSITION

PERIOD OF EMPLOYMENT

REFERENCE

Online shop assistant

Novemeber 2020 - Feb 2021

Seasonal position

Rabieya January

Cell: 064*******

Email: *****.*******@********.***

Worldchaperones

Managing estate agent

Jan - 2020 - Feb 2020

Darryl Craig

Email: ***************@*****.***

Cell: 073*******

DUTIES & RESPONSIBILITIES

Deliver timely, accurate and professional customer service. Resolve product or service problems by utulising your listening skills to clarify our customer's query; assess any service failure to identify the root-cause and take appropriate action. Communicate with our customers via phone, email and chat. Utilize a variety of software tools to navigate to a resolution. Liaise between internal departments to solve our customer queries. Take ownership of our customers and ensure their needs are met in accordance with being Africa’s most customer-centric company.

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