Hannah Stewart

***** ******* ****, ****** **, ***89

216-***-**** • admb5e@r.postjobfree.com

Career Objective

To obtain a position with the potential for professional development. Work History

FCR Oct/2020-Present

I assist Members with all inquiries regarding delivery dates, membership questions, and Peloton hardware returns.

Answer calls, emails, and chats from Members and resolve issues in a timely and satisfactory manner.

Ensure that I'm on time every day to work and go above and beyond handling Member inquiries.

Takes advantage of overtime when offered to help my team lower our ticket count.

Solves an average of 50 tickets per day, set as personal goal. Adecco Staffing Agency/Meijer Feb/2017-April/2020

Retail Merchandiser

I reorganize and restock shelves and make them look neat.

I review my planogram every night to get an understanding of what I have to do.

I replaced old pegs and set new ones in the correct order.

I remove old tags and data strips and apply new ones onto the shelves.

I box up clearance, NOP items, and backstock at the end of each night.

I make sure that the aisles and the shelves are in proper order every night. Family Dollar Aug/2017-March/2018

Team Member

Greet customers

Assists customers with shopping needs

Rings up customers in a careful and swift manner

Handles cash, checks, and debit/credit card transactions and returns

Cleans store throughout the day

Adds up cash in drawer and drop box before and after shift

Tag clothing items and expensive merchandise to lessen customer thefts Payless ShoeSource August/2015-March/2017

Head Cashier

Greeted customers and made sure their shopping experience was outstanding

Placed sale and clearance signs and stickers on the correct items

Maintained a clean and neat store by fixing up products and putting them back in the correct spots

Made sure the back storage room stayed neat and tidy for other employees

Properly handled all cash and debit card transactions in a swift manner

Assisted all customers with a smile and quality customer care service

Immediately placed large bills in dropbox after checking for authenticity

Received and assisted with deliveries on truck day SEARS MAY/2014-FEB/2017

Customer Service/Cashier

Greeted customers and assisted with any issues or complaints

Checked discounted clearance merchandise weekly to ensure that items were properly ticketed

Placed and canceled orders

Properly dealt with refunds or exchanges according to company policy

Received payment by cash, credit card, or automatic debit

Issued receipts and change due to customers following payment

Counted money in register at the beginning of my shift to make sure the amounts were correct and I had adequate change

Eastpointe City Hall NOV/2014-Oct/2016

Election Inspector

Successfully completed assigned duties at polling site on election day.

In charge of filling out voter information

Issued ballots to registered voters

Explained how to mark the ballot and how to use the voting equipment

Counted votes

Assisted with setting up the tabulator

Swiped ID’s for eligible voters

Moore Sunshine Construction Co. June/2008-Aug/2009 Construction Laborer

Cultivating, Weeding, and Planting

Caulking Windowsills

Sanding wood floors

Rescreening windows and screens

Special Skills

Exceptional presentation and organizational ability Excellent proficiency with MS Office applications including Excel, Word Access, Outlook, and PowerPoint

Computer-literate performer with extensive software proficiency covering wide variety of applications.

Effective written and oral communication skills.

Adaptability and able to manage multiple priorities. Relationship builder with clients and co-workers, being able to inspire others to participate. Detailed oriented with planning/organizational skills. General skills: Photocopying, faxing, mailing, distribution, and filing. Type 60 words per minute

Strong Clerical skills

Able to Problem Solve

Certifications

First aid training Jan/2016

Trained to identify and eliminate potentially hazardous emergencies and make appropriate decisions for first aid care.

Infant/Child CPR/AED certified Jan/2016

Took practices and studies with Grace Christian Learning Center. For the response of breathing or cardiac emergencies.

Education

Oakland Community College Aug/2020-Aug/2022

Occupational Therapist Assistant

GED Diploma May/2015

GED received with a score of 622.

Community Service

● Children’s Church / Nursery Aide, Hope Evangelical Ministries, Detroit MI

● Usher / Greeter, Hope Evangelical Ministries, Detroit, MI

● Storybook Teller, Evangel Ministries, Detroit, MI

● Childcare Assistant, Cindy’s Daycare, Detroit MI

● Children's Church leader / Triumph Church/ Harper Woods, MI References

Kimmy, City of Eastpointe Clerk's office, 586-***-**** Sybil Hill, Teacher, 313-***-****

Cheryl Woodard, Mentor, Self-Employed, 313-***-****

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