Restaurant Manager Trainee
Resume:
RESTAURANT MANAGER:
Service-focused hospitality Restaurant Manager with strong expertise and content knowledge of Pre - Opening properties, Hotels, Fine dine Restaurants, Catering sector. Built career of 8 plus years of experience improving restaurant standards in providing quality of food and beverages
service. Highly skilled in managing employees through entire hiring, training and scheduling areas. successful at reducing costs, increasing productivity and maximizing guest satisfaction. Exceptional leader with strong communication and conflict resolution abilities.
Driven, results-oriented, and energetic professional with 8 Years of experience in Hospitality offering an exceptional teamwork spirit and a positive attitude. Experienced in managing and developing a strong team attitude among employees. Conscientious, guest-service-oriented, and highly focused, with strong follow- through skills and effective time-management abilities. Work well under any situation, able to perform hiring and termination duties effectively and possess strong professionalism sense, and committed to a job well done.
Work History
JAN 2021
Till Date
Restaurant Manager
GOLDEN FORK HOSPITALITY - MUMBAI
Developed ongoing training initiative to improve beverage knowledge of serving employees, including hourly sommelier program.
Trained food and beverage service personnel, confirming staff ability to provide recommendations and answer questions.
Maintained highest standards for food and beverage quality and service.
Improved average wine and alcohol spend per guest through curation, service training and hands-on hospitality.
Resolved guest complaints involving food or beverage quality and service.
MAY
2019
JUNE
2020
Food and Beverage Service Supervisor
Sante spa Cuisine BKC, Mumbai
Assisting the Restaurant Manager with the performance of the restaurant in all aspects. Ensuring smooth running of the restaurant Operations.
To train and develop the team to achieve excellence in service standards.
To ensure all guest has a great hospitality during their meal.
Monitored team's performance and gave feedback when necessary.
Handled guest complaints and inquiries.
Assisted with training and development of team members.
May 2016
May-
2019
OCT 2015
APR. 2016
JUNE
2012
OCT
2014
Food and Beverage Team Leader
TRESIND – DUBAI & KUWAIT
Assisting the Restaurant Manager with the performance appraisals of departmental associates.
Ensuring smooth running of the restaurant Operations.
To manage the F&B operations for the restaurant to a very high quality guest orientated standard.
To develop, define and maintain brand standards. To identify innovative ways of attracting new and existing business into the F&B outlets within the Hotel.
Ensure that stock controls are in place and adhered to.
To train and develop the team to achieve excellence in service standards.
Waiter
MASALA LIABRARY BY JIGGS KALRA – MUMBAI BKC
Maintained guest satisfaction with timely table check-ins to assess food and beverage needs.
Used correct cleaning, sanitizing and food handling procedures to maintain optimal protections for guests.
Monitored dining rooms for seating availability as well as service, safety and well-being of guests.
Folded napkins and prepared silverware sets to
Waiter
PIZZA BY THE BAY RESTAURANT - MUMBAI
JULY 2010
DEC.
2010
Trainee
HOMETEL HOTEL,, Mumbai, MH
Was always been appointed for VIP SERVICE Was in charge of the OUTDOOR CATERING
Maintained excellent attendance record, consistently arriving to work on time.
Learnt a lot about Hotel Industry Standards
Education
2009JULY
2012
APR
Bsc. Degree Hotel Management
KOHINOOR COLLEGE OF HOTEL MANAGEMENT AND TOURISM
Interests
Acting in Film Industry making films
Listening Music, Playing Pool Table
Like to Listen Soft Music and love to play pool table in free time
Additional Information
Pre-opening team member of the first Tresind Modern Indian Restaurant in Kuwait.
Basic knowledge of computer
Good in upselling / Marketing
Contact this candidate