Maria Occeno
*** ***** **. ******, ** ***** 518-***-**** ******************@*****.***
Objective
Seeking positions as a Customer Service Representative. This position is in accordance with my educational background and experience I’ve ever done, I will try to provide the best in this position.
Experience
06/2015– 10/2019
Line Cook Nolita’s Café
Cook for people and serve them the best breakfast in town. Answering phone calls for orders and making sure that the people get the food that the wanted
08/2017- 02/2018
Program Assistant COARC
Caring for people with disability. Making sure that they are assisted with recreational activities. Supporting with them in their daily goals in the program.
DSP CAMPHILL HUDSON
Assisted living for people with disability. Supporting daily goals at home in their own apartment. Assisting in an independence living situation. Making phone calls from time to time in case of emergency with the individual.
Teletech Philippines Costumer Service
01/2014- 03/2015
Costumer service representative that helps people with technology and services. Help people to identify their questions and resolves the service issue. Utilize exceptional nogotiations and troubleshooting and problem resolution skills.
Education
Columbia Greene Community College, Hudson, NY
Currently Enrolled and graduating in May with the major of Human Services.
Communication
Strong Communication skills in telephone manners
Create, Manage and deliver regular communication through email and phone call
Verbal and writing communication skills
Skilled with Organizing, planning and solving problems
Proficient in Windows XP, MS office, Power point and excel access
References
Jenelyn Cruz 518-***-****
Junior Analyst (DOH)
22 Hoysradt, Hudson NY
**********@*****.***
Ana Arsenio-Dolan 518-***-****
Care Design Ny
200 Townhall Dr. 300 Hudson Ny
********@*******.***