Employee Relations Document Control
Resume:
Summary
Skills
Experience
Keiona Fife
Phoenix, AZ 85017
**********@*****.***
Meticulous Human Resources Soecialist bringing 5+ years of experience promoting open-door environment conducive to superior team morale and performance. Cultural change-management specialist with expertise in training, orientation and on-boarding. Highly skilled in regulatory compliance, benefits administration and operational planning and committed to promoting diversity and inclusion in employee relations. Knowledgeable Shift Manager proficient in scheduling, money handling and team management. Successful at overseeing all areas of operations. Makes adjustments to scheduling and task prioritization to keep assignments and projects on schedule. Shipping and receiving
Product verification
Freight labeling
Wrapping and boxing
Microsoft Word
Microsoft Outlook
Time management
Pallet jacks
Policies implementation
HR information systems
Confidential document control
Data evaluation
December 2019
to
Current
Amazon Phoenix, AZ
Warehouse Associate
Noted current product inventory levels to support completion of order requests and audits.
Picked and prepared numerous daily shipments in large warehouse environment to facilitate customer order fulfillment.
Received deliveries, scanned packages and updated orders in internal database to enable efficient order processing and fulfillment. January 2015
to
Current
Arizona Army National Guard Phoenix, AZ
Human Resources Specialist
Supervised staff and client training to ensure comprehensive knowledge of federal, state and local regulations.
Posted well-written vacancy announcements using available recruitment tools to attract talented, highly skilled job applicants.
Managed recurring HR processes such as Awards and Flags. Managed inputting Soldiers important documentation on their files for administrative purposes.
February 2016
to
March 2019
Taco Bell Phoenix, AZ
Shift Manager
Positioned skilled staff in key areas throughout shift to optimIze department productivity.
Managed schedules, accepted time off requests and found coverage for shifts. Enhanced operations and boosted efficiency through employee training, coaching and creating work schedules and assignments.
Education and Training
Upheld company standards and compliance requirements for operations and cleanliness of all areas.
Documented receipts, employee hours and inventory movements. Remained calm and professional in stressful circumstances and when dealing with unhappy customers, effectively diffusing situations. January 2015
to
July 2015
Fry's Food and Drug Stores Phoenix, AZ
Courtesy Clerk
Oversaw collection shopping carts from parking lot to maintain clean, organized area.
Assisted customer relationship management by addressing service requests and assisting front-end cashier and bagger clerk.
Assisted customers with price checks, lifting heavy items and addressing other inquiries.
July 2015 E-Institute At Metro Glendale, AZ
High School Diploma
Glendale Community College Glendale, CA
Associate of Applied Science: Nursing
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