Management,Event planning Administrative personnel
Resume:
Elandra Bryant
Location: Buffalo, NY, Contact: 716-***-****, *********@*******.***
Core Areas Of Performance
Management
Event planning
Administrative personnel
Cash handling experience
Customer service
Event/Party host
Phone skills
On-board training
Employment History
Customer Happiness Engineer, HiOperator, Buffalo, Ny
November 2019 – May 2021
Support HiOperator’s clientele by providing a variety of customers with support services for multiple companies. Handle phones, chats, and email service.
Primary point of contact for our client’s customers and a huge impact on their customer experience. Improve CSAT scores.
Work closely with Account Managers, Team Leads and Executive Members.
Events coordinator/ Manager, RPM raceway, Buffalo, NY
November 2013 – October 2019
Supported customers by answering phone calls, greeting and assisting customers in person.
Assisted customers with questions and registration process.
Sales of races, memberships, arcade tokens, snacks, apparel, and events.
Event Coordinator/host for birthday parties, corporate events, team events, etc.
Called back leads for parties and build proposals for corporate event.
Opened and closed the store to prepare for day to day operation
Education and Certification
2013-2017 SUNY Buffalo State College, Buffalo, NY, Media Production, Bachelor of arts
April 2017 Buffalo Niagara Film commission, Buffalo, NY, Production assistant training course
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