Pharmacy Technician Intern

Leah Dumas Resume

773-***-**** ● Chicago, IL ● **********@*****.***

EXPERIENCE

Student Intern Sept. 2019 - Sept. 2020

Representative Justin Slaughter Chicago, IL

Responsible for day-to-day desk operations including data entry, and timely resolutions, as well as preparing reports Key Responsibilities:

• Assuring all phone inquiries are answered with professionalism, and excellence

• Research and gather documentation on community outreach and Constituents Issues

• Manage databases and input information, data, and records

• Perform clerical duties, take memos, maintain files, and organize documents; photocopy, fax, as needed

• Assist in preparing information and research materials; create and maintain PowerPoint presentations Intern August.2020 - Present

Bureau of Administrative Hearings Chicago, IL

Key Responsibilities:

• Scripting and producing an informational video for the public about the hearing process

• Developed web content for the public

• Strengthening training curriculum for administrative law judges, including organizing an annual symposium event and designing an online resource center

• Give effective presentations, implement large-scale projects, measure project outcomes, and work collaboratively across units of government to achieve project objectives

Pharmacy Technician September 2020- Present

Walgreens Chicago, IL

Key Responsibilities:

• Accepting written prescriptions or refill requests from patients and evaluating information for completeness and accuracy

• Recording medical histories while maintaining confidentiality and compliance with HIPAA regulations.

• Delivering quality customer service to patients, responding to inquiries, questions, or requests, and referring them to the pharmacist for medical information.

• Verifying the accuracy of patient information.Counting prescription medication, filling prescriptions, and typing and attaching medication labels.

• Performing inventory audits and purchasing supplies and medication.Process patient insurance. EDUCATION

Chicago State University Bachelor of Arts & Science in Political Science December 2020

● GPA: 3.6/4.0

● Secretary Pre- Law Society Volunteer, Humane Society SKILLS

Marketing, Time Management, Problem Solving, Writing Windows Adaptability Microsoft Word Microsoft Excel Google Analytic Networking

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