Melissa Hansell
Always willing to learn new things or a different way.
Broken Arrow, OK 74012
*******.***********@*****.***
Organized, goal-oriented, team player seeking customer service position. Authorized to work in the US for any employer
Work Experience
Medical Assistant
Swift Staffing LLC - Tulsa, OK
November 2020 to November 2020
Temporary position to help office catch up.
Registered Medical Assistant
Warren clinic Float pool - Tulsa, OK
October 2019 to December 2019
Interaction with with patient, venipuncture, medical terminology, and prescription refills Medical Assistant Externship
Warren Clinic Family Medicine - Tulsa, OK
April 2017 to July 2017
Cashier/ Server
McAlister's Deli - Tulsa, OK
April 2017 to July 2017
Front Desk Agent
Aloft Hotel - Tulsa, OK
March 2016 to April 2017
Wait Staff
Street Depot - Tulsa, OK
September 2012 to December 2015
Education
Medical
Platt College - Tulsa, OK
December 2018 to September 2019
Diplom
Broken Arrow High School - Broken Arrow, OK
May 2007
Skills
• Multi- phone line
• OSHA regulations
• Appointment scheduling
• Patient Exams
• Autoclave operation
• Telephone etiquette
• Catheters
• Venous and capillary blood collection
• Computer knowledge
• Vision and hearing testing
• ECG testing
• Vital signs
• ICD-10 and CPT coding
• Immunizations
• Venipuncture
• Experience Administering Injections
• EMR Systems
• Phlebotomy
• Medical Records
• Medical Office Experience
• Patient Care
Certifications and Licenses
Basic Life Saving (BLS/ CPR) June 2019 Registered Medical Assistant (RMA) Assessments
Customer Focus & Orientation — Highly Proficient
October 2020
Responding to customer situations with sensitivity. Full results: Highly Proficient
Electronic Health Records: Best Practices — Proficient October 2020
Knowledge of EHR data, associated privacy regulations, and best practices for EHR use Full results: Proficient
Medical Terminology — Proficient
October 2020
Understanding and using medical terminology
Full results: Proficient
Attention to Detail — Familiar
October 2020
Identifying differences in materials, following instructions, and detecting details among distracting information
Full results: Familiar
Verbal Communication — Proficient
October 2020
Speaking clearly, correctly, and concisely
Full results: Proficient
First Aid — Familiar
October 2020
Treating common medical emergencies
Full results: Familiar
Indeed Assessments provides skills tests that are not indicative of a license or certification, or continued development in any professional field.