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Service Agent, guest assistance

Location:
Attleboro, MA
Posted:
May 10, 2021

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Resume:

Tejas Bhatia

*** ****** ** *********:401-***-****

North Smithfield, RI 02896 Email Address: admach@r.postjobfree.com EDUCATION

● Lasell College- Hospitality Major, Newton, MA (Graduation 2022)

● North Smithfield High School, RI (Graduated 2018) HONORS AND ACHIEVEMENTS

● Current head volleyball coach at Mass Premier Volleyball Club

● Awarded MVP of the 2018 varsity volleyball team

● Captain of high school volleyball team 2016 and 2018 WORK EXPERIENCE

● GSA(Guest Service Agent) at the Hampton Inn Norwood Boston, 434 Providence Highway, Norwood, MA(2019-present)

● GSA (Guest Service Agent) at the Hilton Garden Inn, Providence, RI (2017-2018)

● Proficient with the OnQ system

● Comfortable with dealing with Diamond guests

● Managed the desk independently with minimum supervision

● Excellent at problem resolution

● Communication liaison between guests and operations team to satisfy guests requests

● Interned at the Pooch Hotels, Newton, MA

● Dunkin Donuts, Lincoln, RI 02865 (2017-2017)

● Lotus Fine Dining, North Smithfield RI, 02896 (2016-2017) SKILLS

● Guest service

● Problem resolution

● Leadership

● Proficient with Microsoft Office Suite, OnQ systems, and social media platforms REFERENCES

Kyle Sadik

Holiday Inn Express Newport

General Manager

855 West Main Road, Middletown, Rhode

Island

207-***-****

Dan Sunderland

General Manager

434 Providence Highway, Norwood, MA

508-***-****

Jeff Crins

High School Volleyball Coach

412 Greenville Rd, North Smithfield, RI

401-***-****



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