VECO CAI

646-***-****

adm9yp@r.postjobfree.com

WORK EXPERIENCE

Sita Corp Somerset, NJ

UI developer March 2020 – Present

Working in a team that involves in developing the UI, layout and front-end programming for user- friendly interfaces and responsive applications that met requirements using HTML5, CSS3, JavaScript, Angular.

Working with solution architects and other developers to design, develop and test document. Debugging and troubleshooted JavaScript code.

Coordinate projects and communicate technical issues by using non-technical language. Working in agile/scrum team and submitted daily status report to team leaders. Flex New York, NY

Customer support Intern May 2020- June 2020

Resolved over 30 daily customer inquiries via Zendesk Performed filling and data-management task on Excel to maintain customer records Tracked trends in customer feedback and collaborated with colleagues to determine the cause of issues Identified and developed resolution to issues related to account information, record management, and data integrity

Managed complaints in line with standards in complaints management procedures ensuring regulatory obligations are met

Lincoln Center For The Performing Arts New York, NY Guest Service Associate May 2017- March 2020

Checked to ensure that appropriate changes were made to resolve customers' problems with Accessibility & Guest Services Department

Greeted over 200 patrons attending entertainment events daily Provided public-facing performance support for guests with disabilities, aligned with ADA compliance and exceptional guest care standards

Spoke about the performing arts to a highly diverse audience Nation Design New York, NY

Administrative Assistant Intern January 2018- April 2018 Managed stock status by keeping record of inventory on Excel Composed and proofread memos, letters, reports, and presentations, provided accurate, concise, and error-free communication

Attended meetings with buyers and influential designers such as Iris Apfel Actively managed relationships with buyers and provided excellent customer service EDUCATION

Baruch College, CUNY, Zicklin School of Business New York, NY Bachelor of Business Administration in Computer and Information Science Berkeley College New York, NY

Associates of Applied Science in Fashion Merchandising & Management SKILLS

Technical Skills: JavaScript, Angular7/8/9, HTML5, CSS3, Python, Swift, R, SQL, Microsoft Office Excel, Word and PowerPoint, Tableau, Adobe Photoshop, Lightroom Languages: Fluent in Mandarin and Cantonese