Pamela Gupta

Expert Senior Technical Portfolio/Program/Project Professional

MBA, PgMP, PMP, PMI-ACP, Certified SCRUM MASTER

***** **** ***** ******* *****, Cypress, TX 77433 832-***-****

adm9w4@r.postjobfree.com

PERSONAL SUMMARY

Currently working as a Global Technology PMO Project Portfolio Manager, at JPMorgan Chase and seeking a Project/Program Manager or Director position. Talented and highly organized Technical Portfolio, Program and Project Management professional with over 20 years of extensive hands-on experience in leading complex and large-scale business and technology capital projects, programs and portfolios.

I am highly skilled in analyzing existing operational procedures and implementing strategies, processes and technologies to improve productivity tighten controls and reduce risks. Have experience and expertise in all phases of the software development and project lifecycle. I am accountable for overall delivery of the portfolios objectives and overseeing quality throughout the life cycle of the programs/projects.

I am a Certified Expert in agile and waterfall project management methodologies and am known for high-quality deliverables that meet or exceed timeline and budgetary targets. I have proven leadership, communication and negotiation skills with the propensity to influence change, resolve issues, mitigate risks, and motivate a diverse workforce of business and information technology resources to collectively deliver an end-to-end technology solution.

CORE COMPETENCIES

Advanced Technical Project/Program Management and Administration

Stakeholder Engagement and Expectations Management

Cross Functional Supervision, Communications and Presentation

Project/Program Governance

Program Strategic Alignment

Resource and Budget Management

EDUCATION & PROFFESSIONAL TRAINING

MBA/ Management Information Systems, December - University of Houston

MASTER’S in International Business - Trade and Diplomacy – N. Delhi, India

PMI-Certified Project Management Professional (PMP), June 2008

Certified SCRUM MASTER, September 2011

Six Sigma Green Belt Professional Certificate, December 2013

PMI-Agile Certified Practitioner (ACP), October 2016

PMI-Certified Program Management Professional (PgMP) May 2018

PROFESSIONAL EXPERIENCE

JP Morgan Chase – Corporate Technology

Title: Global Technology PMO Project Portfolio Manager 11/2018 - Current

Responsibilities:

Leading and managing a complex multi-million-dollar Global Corporate Technology Portfolio Delivery in the ‘Compliance and Operational Risks and Controls’ space spanning across six programs.

Managing Master Schedule and Communication plan across programs

Leading, assessing, monitoring and communicating X-Portfolio dependencies between six program teams.

Managing X-portfolio risks and issue mitigation, resources, budget and delivery.

Managing delivery team’s performance and serving as the first point of escalation for issues. Coordinating project activities and deliverables between virtual teams located within the U.S., India and partner resources comprising of 400 plus resources both full time employees and Contract.

Driving high-quality completion of complex Banking technology projects including, software/database development/ingestion, and agile transformation and team augmentation engagements.

Collaborating with Program Managers to hit key business goals and define roadmaps.

Tracking and reporting metrics and status to Executive Management of the Programs within the portfolio.

Leading the rollout of modern Engineering Practices –TDD/XP/Paired Programming across the globe

Leading a talent development and management initiative across the global portfolio for 400 resources.

Identifying key practice areas and business processes impacting project delivery and leading transformational effort to achieve excellence.

Providing Portfolio/Program governance and advice on project management fundamentals and best practices.

Cadence Bank - Treasury Management, Asset and Wealth Management

Title: Program Manager (PMO) – 08/2013 – 11/2018

Responsibilities:

Portfolio, Program and Project management of complex multi-million-dollar Treasury Services and Trust Business/Technology Projects and implementations

Managed a multi-million-dollar Treasury technical implementation program for the fourth biggest county (Harris) in the US in 2017

Led high-quality completion of complex Banking projects focused on Liquidity management, cash concentration solutions, ACH and Wire systems, automated overnight investment and loan sweeps, Insured Cash Sweep/Promontory implementation to provide access to multi-million dollar FDIC insurance through a single relationship, NSCC/DTCC post trade processing including clearing and settlement, implementation of vault services, coin and bulk cash processing, remote deposit capture, lockbox, foreign exchange trading system implementation, Receivables and Payables management, Image Cash Letter clearing and settlement, Merchant card services, wealth management technology solution implementation, fraud prevention system implementations and several others.

Led and supervised a team of project managers who managed their respective projects related to LOB Technology demand, treasury implementation, cyber security and real estate build out, process improvement, disaster recovery and business continuity.

Built credibility, established rapport, and maintained communication with stakeholders at multiple levels, including those external to the organization.

Facilitated Project Executive steering committee meetings with senior executives and stakeholders and created Program/Project presentations to share.

Facilitated the gathering and analyzing of requirements from the client, and translated the needs to functional and technical specifications.

Developed and executed project plans and Monitored and Controlled Project delivery via weekly status tracking.

Devised risk assessment and mitigation/escalation plans, consolidated and communicated project management metrics to stakeholders.

Provided cost and resource estimates, budget monitoring and reconciliation at Project close.

Provided feedback to further enhance the overall IT Project implementation processes.

Assisted Quality, Change Management and UAT teams.

Facilitated Vendor Selection for Treasury Services and monitoring/tracking vendor implementations.

JP Morgan Chase - Corporate & Investment Bank

Title: Project Manager (PMO) 05/2005 – 07/2013

Responsibilities:

Led and managed Portfolio, Program and Project management of complex Treasury Services Projects and implementations that helped manage client’s holdings and liquidity and mitigated their operational, financial and reputational risk.

Worked with a team of highly skilled Program/Project managers and led the high-quality completion of the firm’s Cash management online portal- JP Morgan Access that integrates the services clients need to manage cash balances, daily transactions and information and generated billions of dollars in revenue.

Supported Business Analysis and Process Re-engineering tasks to drive project success and migration from legacy platform.

Supervised a team of software developers and UAT personnel as part of the project team.

Coordinated project activities and deliverables between virtual teams located within the U.S., India and partner resources

ADDITIONAL PROFFESSIONAL EXPERIENCE

Project Manager – PMO, 2005, Aegis Mortgage Corp

Business Analyst/Project Manager, 2004, Hewitt Associates Senior Consultant/ Senior Programmer, 1998 -2001, Iconixx

Coded and architected SalesChain98, an online trading system and a sales force automation system to increase communications between buyers and sellers and manage customer contact information using Java, J2EE, EJB, JSP. Worked as primary coder of middle tier and front end and as application architecture lead. Interfaced with marketing and decision-makers to clarify project requirements. Worked on Integration, Quality assurance and testing of the application.

Mentored and supervised other consultants and helped them develop various modules of the trading application

Programmer, 1997-1998, Lockheed Martin Corporation

Software Engineer/Software Support, 1995-1997, Altair Strickland Inc.

SKILLS

Demonstrated detail-orientation and strong organizational skills, including the ability to self-manage time and tasks combined with persuasion and excellent interpersonal skills

Excellent oral presentation skills including the ability to simplify complex thoughts/ideas

Ability to work independently and a strong team player

Lead teams, whether directly or indirectly, to consistently deliver valuable results; and to use data and persuasion to overcome resistance and gain support

Ability to see the big picture and align initiatives toward that vision

Expert level skill in Technical and Project Management tools and methodology to take project from inception to completion.

Contact this candidate