ICT

CURRICULUM VITAE

PERSONAL DATA

Surname: Ekenobi

Other Names: Don Ezeabia

Date of Birth: December 18, 1969

Sex: Male

Marital Status: Married

LGA / State: Oji River / Enugu State

Nationality: Nigerian

Contact Address: 16, Austin Coker Drive,

Harmony Estate, Off College Road

Ogba, Ifako/Ijaiye, Lagos State

Phone Number: 080********, 090********

Email: *********@*****.***

CAREER OBJECTIVE

To attain global professional recognition by contributing immensely in challenging projects/tasks to achieving corporate goals in organized institutions.

WORK ATTITUDE:

I have great passion for excellence results, Self driven, highly self-motivated and self-accountability, adorable team player, excellent investigative and analytical skills, good in project management, healthy level of confidence and integrity, very logical, creative, innovative, enthusiastic, honesty, and trustworthiness, etc.

EDUCATION BACKGROUND

University of Nigeria, Nsukka

B. Sc Computer Science, Second class, upper division (2.1) 1991

University of Calabar, PGD Management 2001

Ordinary Level General Certificate Education (GCE) 1986

PROFESSIONAL CERTIFICATION

Oracle Certified Professional (OCP), Database administration

Certified Information Systems Audit, CISA

Association of Chartered Certified Accountant (ACCA) – in view

WORK EXPERIENCE

Enugu Electricity Distribution Company Oct 2014 to Jul 2019

Position: Manager. Head Billing dept.

Responsibilities:

Coordinate all billing processes that cut across marketing, operation, accounts, and customer services departments.

Presentation to the management and cross functional stakeholders the performances of transformers, billing, distribution, cash collection and billing exceptions to identifying potential solutions and challenges to the company during monthly meeting.

Coordinate our monthly cross functional pre-billing meeting with Revenue Cycle Services, Operations, Data Center, and Account Departments.

Review billing data and submitting approved data to our Data Center.

Attend to customers’ complaints arising from billing and bills payment diligently.

Monitor marketers on bills distribution, meter reading, capturing of new customers, maintenance of old customers, and cash collection, tariff and customer reclassifications.

Use the imported energy grouped by feeders to analyze billing processes categorized by tariffs within District.

Ensure prompt production of bills and distributions to customers through service centers.

Vet bills produced prior to distribution (Quality Control) to ensure correctness.

Produce reports on billing efficiency, collection efficiency, ATC&C Loss

Evaluate the performance of the marketers and Service Centers through their monthly bill distribution, cash collections, newly captured customers, tariff classification, maintenance and services to the old customers.

Supervision of Customer Records Maintenance Document (CRMD), Customer Accounts Adjustment Document (CAAD) for outstanding balance adjustments, other maintenance documents.

Production of post-billing reports such as MPR reports, revenue analysis by tariff, billing status, RED data analysis, marketers/Service Centers’ performance analysis, other reports for prompt management decisions

Participate in the development and management of alternative billing channels.

Audit energy consumed by credit or prepaid, postpaid customers.

Teknospecs Limited Jan 2013 to Sept 2014

Position: Senior ICT Consultant. Head Software dept

Responsibilities:

Sourcing of clients and Marketing of our services

Interact with the business organization stakeholders, including executive management to understand the business process and the needs to improve or a total overhaul of the process.

Gather business requirements from identified project stakeholders identifying potential solutions.

Translate the business requirements into functional requirements and technical designs.

Supervise Systems developers to ensure perfect characteristics specification are unambiguous.

Partake in various levels of testing, implementation and maintenance using various testing tools.

Supply, installation, and maintenance of hardware and software to our clients.

Leader of a team that evaluated the production software for:

-newly acquired banking software for Cornerstone Loans and Saving Ltd

-newly acquired banking software States Microfinance Bank Ltd

Designed and developed accounting/inventory packages for companies

Conduct training/seminars, both onsite and offsite

Design of both static and dynamic websites

FutureView Financial Services Limited Feb 2008 - Dec 2013

Position: Manager, ICT

Responsibilities:

Participate in strategic planning the goals of the company and then ensure effective specification, design, development and implementation to meet those goals.

Coordinate researches on ICT needs of our organization and its subsidiaries from an operational and strategic perspectives and determine immediate and long term needs of personnel and equipment to ensure we are effectively abreast of world technology.

Assign discussed and agreed tasks to my subordinates, monitor and review their quality, accurate and prompt delivery to appraise their performance while considering the application of effective technology for competitive advantage.

Prepare and manage ICT organizational structure and budgets.

Determine the ICT gap and recommend for hiring and training of ICT personnel, hardware and software as well as aiding the staff in their careers each step of the way up.

Promptly liaise with outside entities as well as higher up officials within the company to ensure effective running of the department.

Do timely presentations to the management for ongoing projects on progress recorded, hindrances, and recommend solution.

Ensure effective successive planning in ICT group that guarantees 24/7 availability of requisite skills.

Led a team that designed, developed and implemented Mortgage Banking software for our subsidiary, Futureview Mortgages Ltd.

Ensure effective backup and recovery plans are in place.

Nigerian Deposit Insurance Corporation, NDIC (Managing Metropolitan Bank Ltd in liquidation)

Position: Manager. Head ICT Jan ‘07 - Jan ‘08

Project team leader covering six failed banks to migrate, integrate and consolidate all failed banks’ production database that is driven by common production software.

Check point presentation to NDIC management on status of work done.

Data extraction, writing scripts to produce customized reports to provide required management information.

Write reports on creditors/debtors of banks for management and or for court needs and decisions.

Extract data, preserve, analyze, and present them to management that ensure acceptance for forensic needs.

Metropolitan Bank Limited

Position: Manager. Head, Security Administration Dec 05- Dec 06

Head team, internetworking design, implementation and management.

Manage configuration register, security access list.

Identify security threats, proactively devise measures to mitigate them

Review IT security policy, in line with our strategic objectives to identify gaps, recommend solution and ensure implementation.

Conduct ongoing periodic security program and exposure analysis to detect new threats provide cost effective controls to mitigate them.

Constant review/monitor access control logs, data access logs, network activities and event logs, error reporting log, and audit trail reports.

Produce network availability and reliability reports.

Manage onsite and offsite backup and restore of data, review plans for disaster recovery controls and other disruptive events.

Monitor password management controls for users’ identification, authentication and privileges to access network resources.

Oct 02–Sept 04

Position: Deputy Manager. Head, banking software/Database Admin

Configuration and customization of our banking application, Bankmaster and later T24 using oracle platform.

Design database structure, create tables, and monitor usage, collect performance statistics and tune the database.

Ensure availability of technical and users’ manuals and trained users.

Ensure that new software or major updates are fully tested and integrated in test server before deployment to production server.

Write scripts to extract data from our banking software to generate timely management reports to supplement our banking application shortfalls.

Monitor daily transactions listing (DTL), general ledger (GL) and audit trail reports for any systems errors resulting to imbalance in GL, then trace and reconcile the problem within 12 hours or escalate it.

Ensure EOD, EOM & EOY activities are effectively carried out and documented promptly, generated reports are timely distributed.

Feb 99-Sept 02

Position: Asst Manager. Head, programming/Technical Support unit

Liaise with head of departments for their software needs and carry out feasibility studies, analysis, design, develop and implement the software.

Lead a team that automated these in-house application packages:

Profitability/Productivity Ratios to guide management in strategic and profitability decisions.

Payroll/Personnel application package for the bank.

Fixed Asset application package (FASSET),

Foreign Operations/Fx package (FOPS),

Online Lagos State Revenue Collection Systems, all CBN/NDIC/NDLEA interfaces and e-reports for financial Control and Risk Management units.

Designed a system that interfaces with production database, extract data and process the data to generate reports for Risks management, financial control, marketing departments, etc.

Liaise with hardware vendors for scheduled maintenance and repairs within 24 hours and update maintenance logs.

Management Support Systems Limited

Position: Senior Systems Analyst, Jan 1996 – Jan 1999

Liaise with clients for their software needs and specifications.

Carry out feasibility studies, analyzed and design proposed systems for our client.

Leader of a team that designed and successfully implemented a plate numbering systems and an accounting package for Federal Road Safety Commission (FRSC) of Nigeria,

a manufacturing package for Abosedelhyde Laboratory PLC and Wordsmiths Ltd,

inventory and accounting software for Gemini Drugs Ltd and O’Neil Global inc

Train our clients on our products and operating systems, Microsoft office

SKILL/CAREER PROFICIENCY

Expert in Strategic Planning,

Good business analysis, project management and coordination, budget development and management.

Excellent in software development from the start to deployment using many tools like VB, .NET, PHP, Java script, SQL, MYSQL, ORACLE, and Crystal reporting tools to roll out application packages paying good attention to details.

Excellent in systematically troubleshooting complex problems to rewarding conclusion promptly.

Proficient knowledge in design, analysis and developing software for financial, inventory and billing software, payroll and personnel management, crystal reporting tool.

Strong decision making skills, strong human management, and leadership skills

Good in verbal/written communication and presentation skills.

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