Service Representative Associate
Resume:
ARMANI
COLE
Evansville, Indiana *****
**********@*****.***
PROFESSIONAL SUMMARY
Resourceful Client Service Representative with 6 -year background in client-centered roles. Promotes satisfaction and loyalty with tactful and personal service and accurately documents all data. Maintains accuracy, confidentiality, and data integrity with exceptional records management.
Stays on top of demands in fast-paced environments by effectively using slow periods. Maintains organized, clean and safe work areas with diligent attention to important details.
SKILLS
Account management
CRM system updates
File management
Order processing
Funds transfers
Typing
EXPERIENCE
Client Service Associate
Old National Bank Evansville, Indiana
September 2018 - Current
Kept accounts current with updates about posted payments and outstanding balances.
Prepared and processed new business paperwork to assist clients in signing up for new services.
Maintained meticulous electronic and physical filing systems with clients' records.
Home Help Assistant
Rescare Evansville, Indiana
Improved client nutrition by carefully monitoring and preparing specialized diets.
Assessed clients' cognitive abilities and physical and emotional needs to determine appropriate interventions.
Visited individuals in homes and attended group meetings to provide information on agency services, requirements, and procedures.
Helped home-bound individuals maintain dignity by assisting with personal hygiene and care needs.
Kept spaces clean and inviting with regular cleaning, trash removal, and laundry assistance.
EDUCATION
High school Diploma
Benjamin Bosse High School
2016
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