Or Manager Security Forces
Resume:
Military professional effective at
leading teams to accomplish ambitious
goals. Expertise in strategic and
tactical planning, analytical problem
solver, and critical thinker. Deadline-
oriented and cable of handling
multiple time-critical tasks
simultaneously.
Leadership Experience
Conflict resolution
Extremely organized
Risk management processes and
analysis
Quick learner
Strong verbal communication
Obtain secret security clearance
Self-motivated
Microsoft Office (PowerPoint, Word,
and Excel)
Certification
New Horizon Computer Learning
Centers
Plantation, FL
Technology
Pursuing CompTIA (Network +, Security
+, Server+), Microsoft Office, and
Cisco CCNA
BBA
Park University
Malmstrom Air Force Base
Consolidated Credit
Solution Counselor Plantation, FL 01/2020 to Current Primary objective is to book the client an appointment to discuss our debt management solutions
Consult with prospective clients to ensure that our service offerings fit the client's needs, selling the benefits of our services, and dealing empathetically with the client Collect the necessary financial details, and guide the client towards the debt relief solution that is most appropriate for their situation
Enroll qualified clients in our debt relief program. Promote a strong working relationship with clients to maximize productivity and customer satisfaction
Consolidated Credit
Counselor Assistant Plantation, FL 03/2019 to Current Create debt management plans, spending plans, or budgets to assist client to meet financial goals
Calculate clients' available monthly income to meet debt obligations.
Prioritize client debt repayment to avoid dire consequences, such as bankruptcy or foreclosure or to reduce overall costs, such as by paying high-interest or short term loans first. Recommend strategies for clients to meet their financial goals, such as borrowing money through loans or loan programs, declaring bankruptcy, making budget adjustment, or enrolling in debt management plans.
Interview clients by telephone or in person to gather financial information
Planet Fitness
Front Desk Coral Springs, FL 03/2019 to 02/2020
Greet members, prospective members and guests, providing exceptional customer service.
Handle all front desk related activities including: Answer phones in a friendly manner and assist callers with a variety of questions.
Okoye
Hughes
*****.******@*******.***
Coral Springs, FL 33065
Summary
Skills
Education and Training
Experience
OH
Business Administration
Concentration in International Business
Bachelor of Science
The University Of Tampa
Tampa, FL,
Forensic Science
High School Diploma
North Broward Prep
Coconut Creek, FL
05/2011
Check members into the system.
New member sign-up.
Take prospective members on tours.
Facilitate needed updates to member's accounts.
Respond to member questions and concerns in a timely and professional manner and elevate to Assistant Manager or Manager as needed
Assist in maintaining the neatness and cleanliness of the club.
Pier 1 Imports
Sales Associate Coral Springs, FL 11/2018 to 02/2020 Resolve customer complaints regarding the sales team and take steps to correct performance.
Recruit, hire, and develop a highly-motivated sales team that consistently exceeds customer expectations and provides world-class customer service.
Develop retail sales training materials to target
low-performing areas and assist team members in improving their sales metrics.
Oversee sales staff to ensure that all sales goals are regularly met or exceeded.
Collaborate with upper management to create project plans and set appropriate benchmarks for the sales team. U.S. Air Force
Flight Response Controller Malmstrom AFB, MT 02/2016 to 04/2018
Maintained and authorized entrance and departure of employees, visitors, and other personnel to guard against theft and uphold security of premises.
Kept accurate and detailed logs of all events that occurred during each shift.
Monitored security camera system day and night to protect lives and property.
Monitored alarm systems to detect any unauthorized entries into protected areas.
Dispatch response force teams to all alarms and duress situation
Supervise subordinate security force professionals, performing activities such as training, assigning work, evaluating performance, or disciplining.
Collect and analyze security data and determine security needs, program goals and accomplishments.
Communicate security status, updates and potential or actual hostile situations, using established protocols. Maintained control of $300,000 secret materials provided by the National Security Agency.
U.S. Air Force
Response Force Leader Malmstrom AFB, MT 06/2013 to 02/2016
Investigate all security and safety violations.
First responder to calls in both routine and emergency situations, investigate alarms and duress situations. Enforced unauthorized access to nuclear weapons.
Operate detecting devices to screen individuals and prevent passage of prohibited articles into restricted areas. Notify higher rank personnel of fractions or violations, and apprehend or detain violators from premises, using force when necessary.
Maintained security for $18.5 billion of the nuclear weapon enterprise resulting in zero loss in a 4 year period. Air Force Outstanding Unit Award
Air Force Good Conduct Medal
National Defense Service Medal
Global War on Terrorism Service Medal
Nuclear Deterrence Operations Service Medal with “N” device
Air Force Longevity Service
Air Force Training Ribbon
Flight Security Controller Academy, 170 clock hours U.S Air Force Security Forces Apprentice Course, February 2013
U.S Air Force Basic Training, December 2012
Awards and Honors
Additional Information
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