Katelyn Marie Cauthen
*** ********** ****, ***** ** 36360/334-***-**** *************@*****.***
Experience
Italian Express Family Restaurant 1390 Ross Clark Circle, Dothan, AL 36301 334-***-****
Waitress, Cashier, Host, Bust-Girl, Dishwasher/ January-June 2015
● Provided excellent customer services that promoted satisfaction.
● Greeted customers, presented menus, and showed them to their table.
● Took and served food/drink orders and up-sold business products.
● Arranged table settings and maintained clean dining/kitchen area.
● Delivered checks and collected cash, debit, and credit payments.
● Followed all relevant health department rules/regulations and all customer service guidelines.
● Checked products for quality and corrected any problems that kept customers from enjoying
their meal.
● Answered phone calls and took messages and food reservations.
● Displayed a friendly and joyful attitude.
● Hands-on experience in accepting payments from customers and giving back change/receipts
● Skilled in using scanners, cash registers, and calculators to calculate the price of items that
customers buy.
● Knowledge of handling returns and exchanges of goods.
● Assisted other team members in finishing duties at the opening and closing of shifts.
● Thorough understanding of counting the money in the register at the opening and closing of shifts.
● Demonstrated ability to assist customers to sign up for store rewards programs/gift cards.
● Proven ability to answer customers’ questions and give information regarding the business
procedures and policies in an exact and customer-friendly way.
● Verified that all storage areas were clean and organized.
● Swept and washed all hard surface floors.
● Operated a cash register for cash, check and credit card transactions with 100% accuracy.
Yamato Steak House of Japan 26 Mack St, Eufaula, Alabama, 36027 334-***-****
Waitress June-July 2016
● Provided excellent customer services that promoted satisfaction.
● Greeted customers, presented menus, and showed them to their table.
● Took and served food/drink orders and up-sold business products.
● Arranged table settings and maintained clean dining/kitchen area.
● Delivered checks and collected cash, debit, and credit payments.
● Followed all relevant health department rules/regulations and all customer service guidelines.
● Checked products for quality and corrected any problems that kept customers from enjoying
their meal.
● Answered phone calls and took messages and food reservations.
Katelyn Marie Cauthen
164 Periwinkle Lane, Ozark AL 36360/334-***-**** *************@*****.***
El Jalisco Mexican Restaurant 128 E. Broad St, Eufaula, Alabama, 36027 334-***-**** Hostess August 2016-December 2017
● Provided excellent customer services that promoted satisfaction.
● Greeted customers, presented menus, and showed them to their table.
● Took and served To-Go/ Dine-In orders, offered Gift Cards.
● Proven ability to answer customers’ questions and give information regarding the business
procedures and policies in an exact and customer-friendly way.
● Answered phone calls and took messages and reservations.
● Handled cash, checks, and debit and credit payments.
South Oates Food Depot 1919 S. Oates St, Dothan, Alabama, 36301 334-***-****
Cashier December 2017-March 2018
● Greeted customers with a positive attitude.
● Provided excellent customer service.
Willy T’S Chicken Fingers 126 State Docks Rd, Eufaula, Alabama, 36327 334-***-****
Cashier/Waitress June 2015-(UNKNOWN MONTH) 2016
● Provided excellent customer services that promoted satisfaction.
● Greeted customers
● Took and served To-Go/ Dine-In orders, offered gift cards
● Answered questions and provided information regarding business procedures and policies in a
customer friendly way.
● Handled cash, checks, and debit and credit payments.
Henry County Dispatch 101 E. Washington St, Abbeville, Alabama 36310 334-***-****
Dispatcher June 2020-June 21,2021
● Receive and relay Non- Emergency and Emergency information related to Fire, EMS, and Law Enforcement services.
● Operations of a computer aided dispatch system, which includes logging information related to emergency services.
● Responsible for utilizing the National Crime Information Center.
● Multitasking between phones and two way radio systems.
Unpaid/ Volunteer Experience
Office Aide Cottonwood High School Junior Year 2015 -Senior Year 2016
● Typed/copied materials for the staff and administration
● Answered telephones and delivered messages
● Distributed mail to staff and office personnel
● Provided minor first aid, and contacted parents concerning injured or ill students
Katelyn Marie Cauthen
164 Periwinkle Lane, Ozark AL 36360/334-***-**** *************@*****.***
● Maintained a current inventory of student books and teacher materials
● Checked the status of absentees and tardiness and entered them into the school database for
the record
● Distributed passes, notes to parents, etc. as directed
● Maintained necessary records and performed general clerical tasks
● Other duties as assigned by the Head Secretary and Administrative Staff
Education
Cottonwood High School 663 Houston St, Cottonwood, AL 36320 334-***-**** *May 2016*
● High School Diploma
Wallace Community College 1141 Wallace Drive, Dothan, AL 36303 334-***-****
*August 2016-January 2017*
● Obtaining an Associates Degree in Accounting
References
Personal
Travis Cauthen 334-***-****
Luke Westbrook-Co Worker - 334-***-****
Thank You for taking the time to consider my application. I take pride in any task that I am assigned to and uphold myself in the most professional manner. I am currently pursuing an education and certification to become a Pharmacy Technician.