Paralegal Assistant Personal
Resume:
VANESSA YERENA
Administrative Assistant
***********@*****.***
**** ***** ******** ** ******, TX,
75061
C O N T A C T
TEXANS CAN
Farmers Branch, TX
High School Diploma (Jan 2017)
E D U C A T I O N
Adaptability & Flexibility
Attention to Detail
Collaboration & Teamwork
Communication
Bilingual
A D D I T I O N A L S K I L L S
Hard-working professional with 5 years of experience and a proven knowledge of customer service, data entry, and executive support. Aiming to leverage my skills to successfully fill the Administrative Assistant role at your company. C A R E E R O B J E C T I V E
CUSTOMER SERVICE REPRESENTATIVE
Humach, Dubuque, IA / Jul 2020 - Present
RECEPTIONIST
LiveWell Center, Dallas, TX / Jan 2020 - Mar 2020
PERSONAL ASSISTANT
Harishpal Virk, Dallas, TX / Jun 2019 - Aug 2019
PARALEGAL ASSISTANT
Reyes and Reyes Law Firm, Arlington, TX / Oct 2018 - Jul 2019 E X P E R I E N C E
• Answer large volume of calls daily
Check to ensure that appropriate changes were made to resolve customers' problems.
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Confer with customers by telephone or in person to provide information about products or services, take or enter orders, cancel accounts, or obtain details of complaints.
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• Hear and resolve complaints from customers or the public. Provide information about establishment, such as location of departments or offices, employees within the organization, or services provided.
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• Hear and resolve complaints from customers or the public. Enroll individuals to participate in programs and notify them of their acceptance.
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• Enter members fitness track onto Excel Spreadsheet
• Organize and file financial data
• Implementing and maintaining administrative systems
• Deliver and pick up business related correspondence
• File and maintain records.
Schedule appointments with clients to discuss previous work history as well as update personal information
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• Follow up with Social Security Administration on status of case Provide and process information in response to inquiries, concerns and requests from clients, advocates and medical providers via telephone, email, fax and face-to-face
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• Keep record of client interactions and record details of actions taken
• Process up to 50 cases daily
RECEPTIONIST
La Fitness, Dallas, TX / Jun 2018 - Jul 2019
TRAVEL RECEPTIONIST
Gerardo's Landscaping, Dallas, TX / May 2011 - Feb 2016 Answer customer inquiries or explain cost, availability, policies, and procedures of facilities.
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• Refer guest problems or complaints to supervisors.
• Operate controls that regulate temperatures or room environments. Report and document safety hazards, potentially hazardous conditions, and unsafe practices and procedures.
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• Hear and resolve complaints from customers or the public.
• File and maintain records.
• Receive payment and record receipts for services. Schedule appointments and maintain and update appointment calendars.
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Contact this candidate