Gabrielle Chamberlain
** **** *** ******, ************, NY 12078, 518-***-****, 518-***-****, adm9a9@r.postjobfree.com Education
AAS in Psychology, Mohawk Valley Community College, Utica, NY 2014 Summary of Skills
Excellent Customer Service Skills
Effective Communication Skills
Honest, Dependable
Works well with others, Team Player
Flexible, Adaptable to Change
Adheres to safety guidelines and rules
Excellent Computer Skills
Works in a safe capacity at all times
Professional Skills
Customer Service
Ensured customer service satisfaction at all times
Made sure customers needs and wants were to their specifications
Answered customers questions and concerns and attempted to find solutions
Conferred with customers by telephone or in person to provide information about products or services, took or entered orders, canceled accounts, or obtained details of complaints.
Greeted customers entering establishments
Cashier/Sales Associate
Received payment by cash, check, credit cards, vouchers, or automatic debits
Issued receipts, refunds, credits, or change due to customers
Processed merchandise returns and exchanges
Maintained clean and orderly checkout areas
Stocked shelves, and marked prices on shelves and items
Bagged, boxed, wrapped, or gift-wrapped merchandise
Counted money in cash drawers at the beginning of shifts to ensure that amounts were correct and that there was adequate change
Computed sales prices, totaled purchases and received and processed cash or credit payment
Maintained knowledge of current sales and promotions, policies regarding payment and exchanges and security practices
Recommended, selected, and helped locate or obtain merchandise based on customers needs and desires.
Employment History
Sales Associate, American Eagle Outfitters, New Hartford, NY 10/12-07/17 Crew Member, McDonalds, Utica, NY 03/14-12/14
Romana’s Italian Kitchen, Johnstown, NY 02/15-Present