Phone: +917*********

Email: adm92d@r.postjobfree.com

Skype: +917*********

Academic Qualification

Uttarakhand Open University,

Uttarakhand, India

Bachelor of Hotel

Management

2017

Personal Details

Date of Birth: 4th July 1995

Gender: Male

Marital Status: Single

Nationality: Indian

Passport No.: S6536379

Language Skills: English, Hindi

Highlights of

Qualifications

3 years experience in

hospitality industry

Extensive knowledge of bar

operations

In-depth knowledge of Bar and

Serving Standards

Sound knowledge of food and

beverage service techniques,

menus and drink lists

Excellent communication skills

Great ability to perform basic

mathematical calculations

Strong computer skills with

proficiency in Microsoft Office

Immense ability to make

decisions in a fast-paced

environment & accommodate a

flexible work schedule

Exceptional communication and

presentation skills

Dedicated employee willing to

work any shift in any time

Ability to read and comprehend

simple instructions, short

Personal Summary

Highly accomplished and professional Guest Service Associate (F&B Service) with excellent customer service record in a variety of dining establishments. Superior multitasked who thrives in a fast-paced work environment. Adept at addressing tense and unpleasant situations in a smooth and efficient manner. Seeking to work in a challenging environment, where I will be able to provide prompt and courteous service to the customers.

Work Experience

Crowne Plaza, Pune, India

Guest Service Associate (F&B Department) Oct`2018 – Till Date

Ensure that consistently offer professional, friendly and engaging service

Assist guests regarding menu items in an informative and helpful way

Serving and making the best in house made cocktails and drinks to the customers

Suggest the guest about Food & beverage lists and promotions

Follow all safety and sanitation policies when handling food and beverage

Assisted guests with making menu choices in an informative and helpful fashion

Appropriately suggested additional items to customers to increase restaurant sales

Promptly served all food courses and alcoholic beverages to guests

Answered questions about menu selections and made recommendations when requested

Courtyard by Marriott, Pune, India

Guest Service Associate (F&B Department) Dec`2016 – Jul`2018 Heritage Village, Gurgaon, India

Trainee Oct`2015 – Mar`2016

Radisson Blu, Indore, India

Trainee Mar`2015 – May`2015

Summary of Qualifications

Remarkable experience with cash handling,sale reports and Customer service

Proven ability to empathize with the Guests

Proficient in computer skills including typing on a keyboard

Ability to continuously perform physical tasks as essential for job functions

Great ability to access and enter data accurately

Ability to constantly lift, carry, push, pull and move objects

Ability to read, listen and communicate effectively with guests References

correspondence, and memos

Sound communication skills and

excellent reading, writing, and

math skills

Holliday Inn Express Hyderabad, India

Tahir Hussain, Assistant F&B Manager

Phone: +919*********

Courtyard by Marriott, Pune, India

Nitin Bhapkar,F&B Manager

Phone: +919*********

Crowne Plaza Pune City Centre, Pune, India

Rituraj Singh Banquet Manager

Phone:+916*********

Anand Singh

Contact this candidate