Stephanie Alexander

**** ******* *** ***#***

Memphis,TN. 38104

Phone: ***-**-****

Email: adm91v@r.postjobfree.com

SUMMARY

Senior Customer Service, Retail, Office Administrative profession of 15 years. My interest is to pursue a Human Resource Administrative Manager position.

WORK EXPERIENCE

Sales floor/ Merchandising Associate.

Nordstrom Rack, Memphis,TN.

September 2018-PRESENT.

Greet and help customers the moment they enter the store to when they exit. Solving inquires, arranging displays, offering information about Nordstrom products, Merchandising the store with new products, and maintaining the store area clean and organized.

Skills: Sales, Merchandising, Customer Service.

Administrative Assistant

Brewer Detective & Security Co, Memphis, TN.

August 2018-September 2018.

Wage withholding orders, Garnishments, Tax credits, A/R checks, Employee verifications. Incoming/outgoing mail, maintain filing system, assist payroll with managing the printing and distribution of timesheets and leave status. Update payroll records by entering changes in exemption, savings, deductions. Provide information by answering questions, requests, and concerns.

Skills: Knowledge of wage withholding orders, garnishments, tax credits, Employee Verifications, Excellent client and customer service.

Assistant Store Manager

Family Dollar Store, Memphis, TN.

December 2013-July 2016

Open and closing the store, Customer Service, daily bank ordering/ deposits, cashier, daily store camera monitoring, Hire and train employees. Unload the truck to stock the store shelves. Ensuring compliance with health and safety legislation.

Accomplishment: Increasing sales goal for the week.

Skills: Customer Service, Marketing, Management, Receptionist.

Customer Service

Nat’l Memphis Airport, Hudson News, Memphis, TN.

October 2010- November 2012.

Customer Service, Answer multi- phone lines, Retail, Merchandising, Inventory control, Daily bank ordering/ deposits, Assist customers within the airport.

Accomplishment: Increase sales up to 70% in 45days.

Skills: Great sales pitch, Customer Service, Outgoing personality.

EDUCATION

AMERITECH COLLEGE

Associate Degree

Medical Billing and Coding, Office Administrative.

Learning office organization skills, Computer knowledge of Microsoft Sweep, Excel, PowerPoint.

2012-2014.

SKILLS: Customer Service, Management, Office Administration (10+ Years)

Retail Sales/Management (10+ Years). Payroll Assistant (4Years).

LANGUAGES

ENGLISH (FLUENT)

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