LAURENT BELITO

CAREER OBJECTIVE

Detail-oriented professional with 5+ years of experience and a proven knowledge of end user support, troubleshooting,data recovery, and database design. Aiming to leverage my skills to successfully fill any Information technology role.

EXPERIENCE

CENTER FOR COMPUTER RESOURCES, Sterling Heights, MI IT Support, Dec 2019 - Dec 2020

DAVENPORT UNIVERSITY, Grand Rapids, MI

IT Assistant Library, Jan 2016 - Nov 2019

EDUCATION

DAVENPORT UNIVERSITY

Grand Rapids, MI

Master of Science (M.S.) Computer Science (Aug 2019) DAVENPORT UNIVERSITY

Grand Rapids, MI

Bachelor of Science (B.S.) Information Technology (Aug 2017) MACOMB COMMUNITY COLLEGE

warren, MI

Associate in Science (A.S.) Business Information Technology (Dec 2015) ADDITIONAL SKILLS

CERTIFICATIONS

Sterling Heights, MI, 48313 * 248-***-**** * adm915@r.postjobfree.com

• Set up new desktop systems and configured laptops for incoming employees.

• Tackled troubleshooting and problem resolution to support end-user technical issues.

• Delivered local and remote Tier 1 IT support for hardware and software to company personnel. Reviewed requests for service to resolve IT difficulties, documenting and fielding tickets to improve problem resolution.

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Assisted online users via live chat, web conference and phone to resolve issues related to software and system use and access.

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• Troubleshot daily IT desktop students issues.

• Bilingual French & English

• Digital Forensics

Dedicated technology professional with strong track record of accurately conducting system repairs and troubleshooting. Offering exemplary planning, project management and communication talents. Bilingual French & English, LAN,WAN,SQL DBA, Microsoft Office, Windows Server Digital Forensics

248-***-**** * adm915@r.postjobfree.com

Delivered local and remote Tier 1&2 IT support for hardware and software to company personnel.

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