Ferouz Noor

Fresh Meadows, NY

adm8js@r.postjobfree.com 347-***-****

SUMMARY

Five+ years of management experience and customer service

Work full-time ( 55+ hours weekly), while attending school full-time

EDUCATION

Queens College, The City University of New York; Flushing, NY

Bachelor of Arts Candidate in Economics and Minor Psychology Expected: August 2021

Class Projects

Developed a financial strategy/budgeting plan using excel for my personal finances

Transferring a schedule from an outside source and rebuilding in Excel

Create pivot tables and modify spreadsheets to achieve analytical goals

EXPERIENCE

Broadfeet Motorsports Equipment, New Hyde Park NY April 2021- Present

Category Analyst

Data collection and cleansing from active and inactive accounts

Organize, rearrange, and formulate data to serve the assigned task

Generate report with Microsoft Office and/or Google Suite for team discussion, planning, and execution

Conduct competitive market research to improve the company's abstract and tangible line of field

Optimize product keywords and data, for better search engine optimization

Perform data exchange with well-known online marketplaces

Work cooperatively with in-house and external departmental associates

Assist the team in accomplishing weekly, and monthly goals

Continuously gain extensive knowledge of company's product line

Analyze large data sets including, financial, clinical, quality, purchasing utilization

QuickBooks implementation, including company setup, chart of accounts, and reports.

Crown Fried Chicken, Brooklyn NY June 2015 – March 2021

Manager

Communicated with 100-150 customers daily and ensured the highest quality of service

Operated cash register by performing credit and cash transactions, and reconciling $2,000 accurately

Prepare periodic bi-weekly payroll reports in the amount of $6,000 using Excel

Calculate payable hours, commissions, bonuses, taxes, and deductions

Process new employees, promotions, and terminations.

Examine deliveries, order and invoices to verify accuracy

Consistently maintained the high standard of Grade A set by the Department of Health

.

Retro Fitness, Astoria, NY July 2019 – March 2020

Assistant Manager

Oversaw eight staff members, training and developed skills in all aspects of the gym to provide members with superior customer service

Managed wide variety of customer service and administrative tasks including an average of 50 calls daily to address customer inquiries quickly and resolve issues efficiently

Described memberships to customers and accurately explained details securing 200+ memberships

Performed payroll function using Excel, including timekeeping and processing and submitting payroll

LEADERSHIP

Muslim Student Association, Queens College

Coordinate 10+ events each year to serve the Muslim community within Queens College

Inform and better educate available opportunities for Muslim American students

Serve the MSA marketing team through events, activities, and workshops

SKILLS

Proficient in Microsoft Word, Excel, QuickBooks (Pivot Tables & Spreadsheet Programming) and PowerPoint

Fluent in Pashto

Contact this candidate