Office Specialist Receptionist
Resume:
Annie Quan
OBJECTIVE
My objective is to join a team that is highly functional, diverse and energetic. I am a high performing individual, well versed in daily tasks, and provides outstanding customer service
that attracts new and returning patients. want to be able to represent for a company that
can express my personality through and contribute to the growth of the company.
WORK EXPERIENCE
Houston Colon PLLC, Houston, TX — Medical Office Specialist
NOVEMBER 2020 - MAY 2021
Greet all patients upon arrival, check-in and check-out patients
Promptly assist patients over the phone with scheduling an appointment, transfer calls in a timely manner to whomever the patient requested to speak to
Verify patient's personal information and insurance over the phone and in person
Manage cleanliness and organization in facility with routine upkeep
BodyBrite Missouri City, Missouri City, TX — Receptionist & Licenced Esthetician
JULY 2018 - APRIL 2020
Greet patients full heartedly and energetically upon arrival
Answer the phone promptly and coordinate on scheduling appointments
Maintain cleanliness in facility and promptly do chores that are needed to be done
Consult with patient's skin to pinpoint imperfections and areas in need of treatment
Provide facial treatments that include cleansing, extracting, and massaging the skin
Experienced on skin care products, routines, and solutions to improve skin impurities
Recommend and inform customers about products, special offers and membership programs
Lux Nail Spa, Houston, TX — Front Desk Receptionist
JULY 2017 - JUNE 2018
Greet all customers as they arrive and inquire the services they are seeking for
Assist customers over the phone promptly and provide quality service
Coordinate appointments with both technician and client schedules
Exude strong interpersonal skills with customers and colleagues
Recommend services or products that apply to the client's needs
Vapor Solutions Houston, Houston, TX — Sales Representative
JANUARY 2015 - JUNE 2020
Greet and assist customers promptly upon arrival
Provide in-depth information on products
Promote and inform customers of new products resulting in increased sales
Answer phone calls immediately and respectfully
13731 Garden Springs Dr.
Houston, TX
adm8aw@r.postjobfree.com
SKILLS
Skillful in electronic and
paper client history
Promotes and educates
clients on product knowledge
Maintains store
organization and
cleanliness
Expert in customer
satisfaction
Has outstanding
communication skills
EDUCATION
Ogle Beauty School, Houston,
TX — Esthetician License
FEBRUARY 2016 - AUGUST 2016
Alief Taylor High School,
Houston, TX — Graduate
AUGUST 2011 - JUNE 2015
LANGUAGES
English (Primary)
Vietnamese
Chinese
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