Banquet Server Manager

Leah Rugh

Rustburg, VA *****

434-***-**** *****@*********.***.***

PROFESSIONAL SUMMARY

SUMMARY: Energetic, hardworking, college junior double majoring in business management and in philosophy with a 3.5 GPA pursuing a fulltime summer internship for 2021, willing to relocate.

SKILLS

Strategic Planning

Multi-tasker

Proficient in Access and Excel

Developing relationships

Budgeting

WORK HISTORY

ABC MANAGER/SERVER, LA VILLA DA TOTO 12/2015 to 03/2020

Michele DiGiovanni

Scheduling for waitstaff, bussers, and cashiers.

Dining room and banquet server.

Lead team meetings and exercises.

Booked large groups for weddings, seminars, conferences and other events, providing best available room rates.

Handled guest complaints and offered complimentary services to maintain high guest satisfaction rates.

Established internal databases and record management systems to enhance accuracy and integrity of all documentation and data.

Hired and trained new employees, demonstrating best methods for serving clients and guests.

Participated in financial activities such as setting room rates, establishing budgets, allocating funds to departments and completing weekly payroll or the staff.

Quickly learned new skills and applied them to daily tasks, improving efficiency and productivity.

NANNY 12/2012 to Current

Lara And Spencer Hite

Provide care for 6 children, ages infant to 16 years old.

Assist with creation and implementation of behavior plans.

Attend medical appointments.

Daily, overnight, weekends as needed.

Organized extracurricular schedules for sports and classes and provided safe transportation to different events.

Established lasting, professional connections with families and children by encouraging open communication and delivering positive feedback.

Organized and cleaned home after activities by picking up toys and tidying home.

Regularly traveled with family to help with vacation activities and childcare.

Worked with parents to develop and implement discipline programs to promote positive behavior.

Identified warning signs of emotional and developmental problems in children.

Monitored schedules to maintain sleeping, eating and school schedules for children.

EDUCATION

George Mason University Pursuing double major in business management and Philosophy

Central Virginia Community College Associates Degree

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