Bakery Manager Administrative Clerk
Resume:
BOTEMO SEDIBE
Tel: 082-***-**** Email: ******@*****.***
Address: *** ********* ******,****** *** 37; 0182
Personal information
Identity Number:
Gender:
Female
Nationality:
South African
Marital Status:
Single
Health:
Excellent
Driver’s License:
Code C1
Educational Records
University Qualification
1.University of Johannesburg: Business management Certificate in Business analysis Status: Completed
Year: 2016
2.Tshwane University of Technology: National Diploma: Marketing
Status: Completed
Year: 1995- 1999
3. Tshwane University of Technology :Certificate in Business Practice
Status: Completed
Year: 1994-1994
High School High School
Attended: Tlhakanang High School
Year: 1993
Highest Grade Passed: Grade 12
Employment Records
Fulltime: Operations and maintenance Manager
Company Name: Corner Grill
Period: August 2019 to date
Duties:
•Facilitate and present for training that is as per the Group Operations Services prescribed training requirements
•Assist in setting up dedicated training stores and ensuring that these stores adequately subscribe to the standards required for training
•Stock management,raw materials,BOM and varience analysis
•Procurement management :request for quotes,sourcing new suppliers
•Perform store visits to assist Trainees with practical training, product development
•Assist in updating of all training manuals and related training material
•Monitor food safety practices are adhered to
•Repairs and maintenance,health and safety of employees
Fulltime: Assistant Restaurant manager
Company Name: Nandos
Period: May 2016 to May 2019
Duties:
Operational Management:
•Manages restaurant activity to ensure excellent customer service and efficient operations
•Monitors compliance to Nando’s brand and standard operating requirements
•Manager to resolve Escudo, Qpro audits and addresses and rectifies identified breaches and operational directives
•Control expenditure and in achieving expected gross profit margins through stock control, waste management
•Take corrective actions necessary to improve business performance indicators Monitor daily targets performances against set daily targets
Financial Management
•Ensure that Repairs & Maintenance, Cleaning & Hygiene of the restaurant is up to date
•Ensure efficient stock control management for the restaurant on a daily basis.
•to the Nando’s operational standards and operating requirements
•To ensure correct and effective financial administration according to Nando’s policies and procedures on a daily basis
•Reviews, investigates and resolves weekly cash shortage reports from Finance department.
People Management:
•Manage 27 permanent employees including 2 junior managers and Permanent Contracts employees
•Develop and monitor a work schedule on a weekly basis to ensure sufficient people capacity to meet the business requirements
•Conduct recruitment, induction and training of all new staff according to Nando’s policies and procedures to proactively meet the needs of the business
•Ensure adherence to the disciplinary code
•Ensure that all staff are signed-off on the training material and procedures on an ongoing basis
Fulltime: Franchise bakery manager
Company Name: Butterfield Bakery
January 2007 to March 2016
Duties:
•Baking of cakes, patisseries and bread, confectionery daily
•Manage daily production planning for bakery
•Ordering hot and cold beverages as well as other disposable weekly
•Responsible for reducing wastage and maintaining par levels of stock at all times
•Responsible for stock loss prevention • Manage petty-cash pay-outs
•POS management, supplier payments, daily banking
•Do weekly stock-taking counts
•Manage 10 staff members
•Manage the running of the restaurant, the kitchen and the shop
•Ensure that the store consistently achieve or exceeds sales targets, KPI’s and profitability goals
•Recruitment and training of staff
•Motivate and encourage cashiers, waiters and chefs to give excellent service a well as having good work ethics
Full Time: Franchise Business Consultant
Company Name: Butterfiled Holdings
Period: November 2005 – November 2006
Reason For Leaving: Resigned
Duties:
Managing multiple franchises- opening and closing procedures
Bakery managing –monitoring baking,mixing and baking times
Product training and development- launching of new products and training
Financial management- correct financial management to franchisees
Hygiene control-ensuring proper hygiene practices are followed daily
Staff training- mentoring, coaching new employees
Data inputs-end of day and month end reports
Franchise business support and training
Full Time : Baker
Company name: Butterfield Rosslyn
Period: 2003 March – 2004 May
Duties
Bread making, confectionery, cakes, rolls, cooking, frying
Scaling, product weighing, product displays
Reason for leaving: promotion
Full Time : Bakery Supervisor
Company name : Butterfield Rosslyn
Period : May 2004 - November 2005
Duties:
Staff training ( in house baking, weighing and measurements)
Product evaluation and quality assurance
Hygiene and safety practices
Stock counting
Food handling and preparation Standard Operating Procedures
Contract : Administrative clerk
Organisation : Statistics SA
Period : December 2000 – January 2003
Duties:
Data capturing
Documents typing
References
1.Mr Zwe Leshaba 2. Statistics SA
Butterfield Holdings Mrs Portia Mahlatse
Email: ***@***********.**.** 072-***-****
Email: *******@*******.***.**
3. Butterfield Rosslyn
Mrs Mirriam Linda Khoza
Email :******@*****.***
4.Nandos SA 5.Corner Grill
Mr Sipho Mtsweni Ms Shalom Muthivi
Patrao Business Development Manager
Email: *****@******.*** Email: ******@***********.**.**
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