A highly motivated and organized self-starter, with years of banking, finance, administrative, and customer service experience. A professional with a strong commitment to superior service in all business environments, and a proven track record for making sound decisions with minimal supervision in fast-paced, deadline-driven environments, requiring strong attention to detail.

Professional Experience

Smartronix, Tampa, FL 1/2019-Present

Junior Financial Analyst

Responsibilities

Create/prepare and track Travel Authorization Requests (TARs) and Requests to Initiate Purchases (RIPs) under USSOUTHCOM and AFRICOM contracts.

Create/prepare and track Request to Initiate Purchase (RIPs).

Work closely with project leads and financial analysts to respond to client/partner requests.

Assist with editing, tracking and submission of Project Documentation.

Upload and track documentation to Program Share Drives and SharePoint.

Create templates, processes, and workflows, as applicable.

Complete and submit Expense Reports; assist with reconciliations of Travel and Material purchases.

Assist in financial planning and tracking of funds for TAR(s)/RIP(s).

Assist in the preparation of financial reports.

Analyze financial performance and develop forecast models.

Perform budget and cost analysis, reviewing and advisory of financial status.

IT Authorities, Tampa, FL 6/2015-11/2018

Front Office Administrator

Responsibilities

Welcomed and directed all on-site visitors.

Maintained company vehicle process, dispatched calendar, maintenance, and detailing.

Assisted with on-boarding new employees; facilitated drug screenings, updated company directories, obtained copies of employee certifications for CRM.

Coordinated local and international travel; booked airlines, rental cars, and hotel accommodations.

Performed vetting, scheduled maintenance, and built relationships with various building vendors.

Citizens First Wholesale Mortgage Co., The Villages, FL 1/2011 – 5/2015

Loan Servicing Specialist

Responsibilities

Demonstrated teamwork in all interactions with coworkers and in the completion of all duties and responsibilities.

Ensured confidentiality of customer information.

Assisted in year-end verification of HMDA reporting and 1098/1099 statements.

Completed PMI reports ensuring monthly premiums were paid.

Coordinated tracking and payment of escrowed insurance coverage on all in-house mortgages to assure coverage in force always, with appropriate coverage. Followed-up on any lapsed or incomplete coverage by obtaining current copy of coverage in place.

Coordinated tracking and payment of escrowed property taxes twice a year.

Acted as primary member contact for the Customer Self-Service website.

Processed first mortgage payoff requests and Verification of Mortgages.

Sun National Bank- Bear, DE 9/2001 - 12/2010

Teller Supervisor

Responsibilities

Provided first level supervision to the tellers, ensured that customers were serviced quickly, efficiently, and with the highest level of customer service.

Performed teller duties, including advanced and complex transactions; handled special requests and investigated discrepancies.

Ensured teller line understanding of marketing campaigns and other teller referral programs.

Provided guidance and training to ensure standard operating and security procedures were followed and the operational integrity of the teller line was maintained.

Ensured adequacy of currency and coin supply: prepared error free daily settlements of the teller cash, cash vault and ATM.

U.S. Air Force 5/1997 – 6/2001

Administrative Assistant to Supply Manager (Noncommissioned Officer in Charge)

Combat Operations Support Flight - Royal Air Force Base – Lakenheath, UK

Responsibilities:

Ordered aircraft parts; conducted physical inventories and maintained computer records.

Scheduled meetings and conferences for supply officers.

Basic Training and Technical School - San Antonio, TX

Education

2019 – Present

American Military University (Online)

BS Accounting

(Anticipated Graduation Spring 2021)

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