W
Laura Wilde
***********@*****.**
m
Thomasville, NC 27360
SUMMARY
Hardworking and reliable. Highly organized, proactive and punctual with team-oriented mentality.
SKILLS
● POS systems
● Credit and cash transactions
● Customer greeting
● Loss prevention
● Payment processing
● Customer assistance
● Merchandise restocking
● Issue resolution
EXPERIENCE
Certified Escort Driver
Thomasville, NC
Self Employed / Jul 2020 to Current
● Maintained accurate paperwork containing service records and mileage log and delivered to purchaser
● Implemented oversized equipment loading procedures to prevent accidents and damage.
● Completed daily equipment checks of luid levels andmonitored trailer for damage or leaks.
● Assisted CDL drivers with securing loads and unloading trailer at delivery site.
● Operated two-way electronic communication device to notify CDL driver of trip barriers.
● Kept vehicle serviced according to schedule, reducing mechanically-related downtime.
● Followed safety rules to keep clean driving record with no accidents or incidents.
● Upheld high standards of professionalism and discretion when working with high-value clients.
● Cleaned vehicle regularly to maintain professional appearance. Purchasing Agent /Inside Sales Representative
Greensboro, NC
ABC Supply/ Jul 2007 to Jul 2020
● Negotiated prices, terms of sale and service agreement to close final steps of transaction and achieve desired outcome.
● Followed-up with customer a ter sale to identify and resolve service, account or technical issues to maintain customer satisfaction.
● Liaised between outside sales
● Responded to customer inquiries quickly and professionally to maintain customer satisfaction.
● Representatives and accounts to optimize customer service.
● Employed mathematical skills to calculate purchase, negotiate price and dra t contract.
● Investigated sales and service issues to provide e fective resolutions.
● Contacted new and existing customers to discuss product and service solutions.
● Cultivated and strengthened customer relationships to drive revenue growth.
● Delivered superior customer support resulting in account retention
● Educated customers on product features and technical details to highlight benefits.
● Responded to customer inquiries quickly and professionally to maintain customer satisfaction.
● Liaised with vendors to coordinate delivery schedules and promote customer satisfaction.
EDUCATION AND TRAINING
High School Diploma
Johnstown Christian School
Hollsopple, PA